IT Application Trainer/ Instructional Designer

3 days ago

Washington, United States Sparks Group Full time
Job DescriptionJob Description

IT Application Trainer/ Instructional Designer Applications Job Summary:

We’re looking for an IT Application Trainer/ Instructional Designer to join a well-established and world-renowned Association. This will be a hybrid contract opportunity in Washington, DC. As an IT Application Trainer/ Instructional Designer, you will be responsible for developing and conducting training programs for various IT applications used within the organization. Your role will involve understanding the functionalities and intricacies of these applications and effectively transferring this knowledge to employees, enabling them to utilize these tools efficiently in their roles. You will work closely with the IT department and other stakeholders to identify training needs, design curriculum, deliver training sessions, and assess the effectiveness of the training programs.

IT Application Trainer/ Instructional Designer Responsibilities:

  • Collaborate with the IT department and relevant stakeholders to identify training needs and objectives.
  • Design comprehensive training curriculum for various IT applications, ensuring alignment with organizational goals and user requirements.
  • Develop training materials such as manuals, presentations, and e-learning modules.
  • Conduct engaging and informative training sessions for employees at all levels, both in-person and virtually.
  • Customize training content to suit different learning styles and proficiency levels.
  • Provide hands-on demonstrations and simulations to reinforce learning.
  • Offer ongoing support and assistance to trainees during and after training sessions.
  • Implement assessment methods to evaluate the effectiveness of training programs.
  • Gather feedback from participants to identify areas for improvement and make necessary adjustments to training materials and delivery methods.
  • Monitor trainee progress and provide additional support or refresher training as needed.
  • Maintain accurate records of training sessions, attendance, and participant feedback.
  • Prepare reports on training activities, outcomes, and recommendations for management review.
  • Document best practices, tips, and troubleshooting techniques for IT applications and make them accessible to employees.
  • Keep abreast of the latest developments and updates in IT applications relevant to the organization.
  • Continuously enhance personal knowledge and skills through self-study, attending workshops, or pursuing relevant certifications.

IT Application Trainer/ Instructional Designer Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 2+ years of experience in IT training and instructional design, preferably in a corporate setting.
  • Proficiency in various IT applications, such as Microsoft Office Suite, customer relationship management (CRM) software, enterprise resource planning (ERP) systems, etc.
  • Strong communication and presentation skills, with the ability to convey technical concepts clearly and concisely to diverse audiences.
  • Excellent interpersonal skills and the ability to collaborate effectively with colleagues at all levels of the organization.
  • Demonstrated ability to adapt training content and delivery methods to meet the needs of different learners.
  • Experience with instructional design principles and learning management systems (LMS) is a plus.
  • Patient, approachable, and enthusiastic about helping others learn and succeed.

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This job is Hybrid Remote.

Pay Range: Hourly $25.00 to $31.25

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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