Department Sales Associate

22 hours ago


Ann Arbor, Michigan, United States Kroger - Milan Full time

**Job Title:** Department Sales Associate - Customer Service Specialist

**Location:** Kroger - Milan

**Estimated Salary:** $43,000 - $63,000 per year

**Job Description:

About the Role:

We are seeking a highly motivated and customer-focused Department Sales Associate - Customer Service Specialist to join our team at Kroger in Milan. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting products, and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide outstanding customer service by answering questions, offering product recommendations, and resolving issues in a timely and professional manner.
  • Promote trust and respect among associates by maintaining a positive and inclusive work environment.
  • Create an engaging store environment that encourages customers to explore and discover new products.
  • Gain and maintain knowledge of products sold within the department to respond to customer inquiries and make suggestions.
  • Offer product samples and provide product demonstrations to help customers discover new items or products they inquire about.
  • Inform customers of grocery specials and promotions to enhance their shopping experience.
  • Recommend grocery items to customers to ensure they get the products they want and need.
  • Check product quality to ensure freshness and review


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