FRONT DESK CLERK

3 days ago


New York, United States ESFM Full time
Job DescriptionJob Description ESFM

  • We have an opening for a full time FRONT DESK CLERK position.
  • Location: New York, NY 10017. Note: online applications accepted only.
  • Schedule: Full time schedule. Monday through Friday, 8:00 am to 5:00 pm. More details upon interview.
  • Requirement: Previous administrative and Microsoft Office products experience is preferred.
  • Pay Range: $24.00 to $26.00

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

We Make Applying Easy Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1371101.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary



Summary: Checks guests in and out of the hotel. Resolves challenges throughout guests' stays. Promotes hotel services and amenities to guests and upsells products.

Essential Duties and Responsibilities:

  • Welcomes and acknowledges each guest with a smile, eye contact and friendly greeting, using the guest's name when possible.
  • Anticipates guests' service needs by asking questions, listening to guest preferences and taking action when possible.
  • Speaks to guests and coworkers using clear, appropriate and professional language.
  • Answers telephones using appropriate etiquette, transfers calls to the right person or department; takes and relays messages.
  • Processes all guest check-ins by confirming reservations, assigning rooms and activating room keys.
  • Processes all payment types, including room charges and cash, check, debit and credit transactions.
  • Processes all check-outs; resolves issues related to late disputed charges.
  • Answers, records and processes guest calls, messages, requests, questions and concerns.
  • Follows up with guests to ensure issues have been met to their satisfaction.
  • Coordinates with Housekeeping to track readiness of rooms and report guest concerns.
  • Communicates parking procedures to guests, dispatch bell staff and valet staff as necessary.
  • Provides guests directions and information regarding the property and local points of interest.
  • Runs daily reports, identify any special requests and check reports for accuracy.
  • Assigns rooms according to guest request and preferences whenever possible.
  • Completes designated cashier and closing reports in the computer system.
  • Balances and drops receipts according to accounting specifications.
  • Practices safety standards at all times.
  • Complies with record retention, Standard Operating Procedures and daily responsibilities.
  • Performs other duties as assigned.

Associates at ESFM are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice and facility management industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

ESFM maintains a drug-free workplace.

ESFM

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.




  • Front Desk Clerk

    1 week ago


    New York, United States revgenresults Full time

    We are looking for a part-time Front Desk Clerk who will be responsible for assisting in overall administration of the center which includes but is not limited to the following: crowd control and management of lobby area, professional use of phones, membership registration, documentation of member and staff attendance, distribution of program information to...

  • Front Desk Clerk

    5 days ago


    New York, United States revgenresults Full time

    We are looking for a part-time Front Desk Clerk who will be responsible for assisting in overall administration of the center which includes but is not limited to the following: crowd control and management of lobby area, professional use of phones, membership registration, documentation of member and staff attendance, distribution of program information to...

  • Front Desk Clerk

    7 months ago


    New York, United States Hospitality Jobs Hotspot Full time

    Summary - The front desk clerk offers guests the first taste of their experience. Front desk clerks must handle guest check-ins and check-outs, maintain an extensive knowledge of the hotel and its offerings, handle guest inquiries and issues, answer telephone calls and direct them as needed, and complete additional duties assigned on a regular basis. These...

  • Front Desk Clerk

    1 month ago


    New York, United States Salvation Army Full time

    Salvation Army USA - JobID: 12754 [Guest Service / Concierge] As a Front Desk Clerk at Salvation Army USA, you'll: Greet and assist visitors at the front desk; Answer phone calls and direct them to the appropriate staff member; Maintain a clean and organized front desk area; Assist with administrative tasks such as filing and data entry; Provide information...

  • Front Desk Clerk

    5 months ago


    New York, United States West Side Federation for Senior and Supportive Housing Full time

    Job Description: Front Desk Clerk The Westbourne POSITION DESCRIPTION The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH...

  • FRONT DESK HOST

    5 days ago


    New York, United States Hyatt Grand Central New York Full time $29 - $39

    Summary Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires....

  • FRONT DESK HOST

    5 days ago


    New York, United States Hyatt Grand Central New York Full time $29 - $39

    Summary Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires....

  • Front Desk Host

    2 weeks ago


    New York, United States Hyatt Grand Central New York Full time

    Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.You'll be the face of...


  • New York, United States Leake & Watts Services Inc Full time

    About the Role:An administrative clerk performs a variety of administrative and clerical tasks to support an organization's daily operations. What You'll Do. Provide administrative support to the SVP of Community Programs & Partnerships - Community P Administrative Assistant, Administrative, Coordinator, Front Desk, Assistant, Support

  • Front Desk Supervisor

    7 months ago


    New York, United States The Greenwich Hotel Full time

    Front Desk Supervisor for Luxury Hotel Job description - Our ideal Front Desk Supervisor will integrate seamlessly into our dynamic Front Desk Concierge team. This individual must be a proven leader with the ability to graciously solve problems, remain cool in challenging situations and provide a balanced, consistent voice of reason. The Front Desk...

  • Front Desk Supervisor

    2 months ago


    New York, United States Hersha Hospitality Management Full time

    Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus. Interview, select, trai Front Desk, Supervisor, Office Manager, Operations, Hospitality, General Manager

  • Front Desk Supervisor

    2 weeks ago


    New York, New York, United States The Greenwich Hotel Full time

    Front Desk Supervisor Opportunity at The Greenwich HotelAre you a seasoned hospitality professional looking to take your career to the next level? We're seeking an experienced Front Desk Supervisor to join our dynamic team at The Greenwich Hotel.Key Responsibilities:Assist the Front Office Manager and Assistant Front Office Manager in overseeing an...


  • New Paltz, New York, United States Mohonk Mountain House Full time

    Job Summary:We are seeking a highly skilled Front Desk Clerk to join our team at Mohonk Mountain House. As a key member of our front office, you will be responsible for providing exceptional customer service, handling guest check-ins and check-outs, and managing the front desk operations with efficiency and professionalism.About the Role:The ideal candidate...


  • New York, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are looking for a diligent Front Desk Coordinator to join our team in New York. As a Front Desk Coordinator, your primary role will be to manage front desk operations, handle phone communications, and coordinate meetings and events. You will also be tasked with ensuring the efficient organization of our office space. This...


  • New York, United States Arch Amenities Group Full time

    Ensures the "Arch Amenities Group Experience" for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/ Values; Standards and Expectations, and Arch Amenities Group Brand S Front Desk Associate, Front Desk, Associate, Treatment, Instructor, Hotel


  • New York, United States Arch Amenities Group Full time

    Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/ Values; Standards and Expectations, and Arch Amenities G Front Desk Associate, Front Desk, Associate, Reservations, Instructor, Hotel, Facility

  • Front Desk

    7 months ago


    New York, United States Arch Amenities Group Full time

    Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate for our new boutique Pilates Studio, Plaza Pilates. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to...

  • Front Desk Agent

    3 months ago


    New York, United States Four Seasons Full time

    Four Seasons - 57 East 57th Street [Guest Service / Concierge] As a Front Desk Agent at Four Seasons, you'll: Greet guests with a warm welcome and provide exceptional customer service; Check guests in and out of the hotel efficiently and accurately; Handle guest inquiries and requests promptly and professionally; Assist with reservations and room...


  • New York, United States LIVunLtd Full time

    LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks simultaneously, while also delivering a high level of customer service. As a Front Desk Associate you are responsible for greeting residents / guests as they check in at the front desk, providing tours of the amenity space, and answering inquiries and requests. You must...


  • New York, United States LIVunLtd Full time

    LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks simultaneously, while also delivering a high level of customer service. As a Front Desk Associate you are responsible for greeting residents / guests as they check in at the front desk, providing tours of the amenity space, and answering inquiries and requests. You must...