Front Desk Clerk

1 week ago


New York, United States Hospitality Jobs Hotspot Full time

Summary - The front desk clerk offers guests the first taste of their experience. Front desk clerks must handle guest check-ins and check-outs, maintain an extensive knowledge of the hotel and its offerings, handle guest inquiries and issues, answer telephone calls and direct them as needed, and complete additional duties assigned on a regular basis. These individuals must offer a cordial personality and up-to-date knowledge of the hotel and its surroundings. They must also practice courteous hospitality. Candidates must offer availability on a part-time basis.

Responsibilities to include:

  • Promptly and effectively handle guest complaints and requests
  • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures
  • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies
  • Take reservation requests efficiently
  • Answer switchboard in accordance with standards of proper telephone etiquette
  • Block rooms and handle special requests
  • Monitor room availability
  • Keep lobby and desk area clean and presentable
  • Have a thorough knowledge of emergency and security procedures
  • Offer and properly handle requests for wake up calls
  • Know how to clean guest rooms to standards
  • Open and close shift make cash drops
  • Ensure all credit cards, cash, and change fund are balanced throughout each shift
  • Inform management of any guest or systems related complaints or problems
  • Keep maintenance informed of all maintenance needs.
  • Pass on guest lost and found inquiries to management or supervisors
  • Be able to move luggage or packages weighing up to 40lbs

  • Front Desk Clerk

    5 days ago


    New York, New York, United States United Family Services Inc Full time

    Role and ResponsibilitiesThe Front Desk Clerk is responsible for providing exceptional customer service, handling guest transactions, and maintaining a clean and organized front desk area.Key ResponsibilitiesProvide friendly and efficient service to all guests, responding promptly to their needs and resolving any issues in a professional manner.Operate the...

  • Front Desk Clerk

    3 weeks ago


    New York, United States Hospitality Jobs Hotspot Full time

    Summary - The front desk clerk offers guests the first taste of their experience. Front desk clerks must handle guest check-ins and check-outs, maintain an extensive knowledge of the hotel and its offerings, handle guest inquiries and issues, answer telephone calls and direct them as needed, and complete additional duties assigned on a regular basis. These...

  • Front Desk Clerk

    2 weeks ago


    New York, United States Concord Hospitality Full time

    Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Front Desk Clerk

    4 hours ago


    New York, New York, United States Concord Hospitality Full time

    Front Desk & Guest Care We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...


  • New York, New York, United States A New York Real Estate Management Company Full time

    About the RoleAs a Multilingual Front Desk Clerk, you will play a critical role in ensuring the smooth operation of our front desk area. This includes greeting visitors, answering phone calls, and responding to correspondence in a professional and timely manner.You will be responsible for maintaining accurate records, preparing reports, and assisting with...

  • Front Desk Clerk

    2 weeks ago


    New York, United States Volt Full time

    Let Volt help move you forward Volt is immediately hiring for Front Desk Clerk in New York, NY 10014 As a Front Desk Clerk, you will: Responsible for providing customer service to clients and agency staff, answering phone and email inquiries, and presenting information about the company and brand office locations. Needs to Handle administration work....

  • Front Desk Clerk

    2 weeks ago


    New York, United States Salvation Army Full time

    Salvation Army USA - JobID: 12754 [Guest Service / Concierge] As a Front Desk Clerk at Salvation Army USA, you'll: Greet and assist visitors at the front desk; Answer phone calls and direct them to the appropriate staff member; Maintain a clean and organized front desk area; Assist with administrative tasks such as filing and data entry; Provide information...

  • Front Desk Clerk

    1 day ago


    New York, United States PROMESA R.H.C.F. Full time

    Job Description Job Description POSITION OVERVIEW: The front desk clerk is primarily responsible for overseeing the duties and functions of the medical front office area and ensuring that they are carried out with accuracy, timeliness and confidentiality. KEY ESSENTIAL FUNCTIONS: Utilize effective communication and customer service skillsAccept and screen...

  • Front Desk Clerk

    1 day ago


    New York, New York, United States West Side Federation for Senior and Supportive Housing Full time

    Job Description: Front Desk Clerk The Westbourne POSITION DESCRIPTION The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH...


  • New York, New York, United States Concord Hospitality Full time

    Front Desk & Guest CareWe are seeking highly skilled professionals with a passion for delivering exceptional hospitality experiences. As a key member of our team, you will play a crucial role in making a meaningful impact on our guests' stays.Your responsibilities as a Front Desk Clerk or Guest Services Clerk include:Providing efficient and courteous...

  • Front Desk Clerk

    2 weeks ago


    New York, United States West Side Federation for Senior and Supportive Housing Full time

    Job Description: Front Desk Clerk The Westbourne POSITION DESCRIPTION The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH...


  • New York, New York, United States The Salvation Army Eastern Territory Full time

    Company Overview:The Salvation Army Eastern Territory is a leading provider of social services, and we are seeking a highly skilled Front Desk Clerk to join our team.Job Description:As a Front Desk Clerk, you will be responsible for the day-to-day running of the front desk reception, ensuring all issues raised by residents and visitors are handled promptly....


  • New Ellenton, South Carolina, United States Hibbitts Drug Co Full time

    We are seeking a Front Desk Clerk and Customer Service Specialist to join our team at Hibbitts Drug Co in New Ellenton, SC. As a key member of our front-of-store team, you will be responsible for handling customer inquiries, processing transactions, and providing top-notch customer service.Key responsibilities include:Responding to customer inquiries and...

  • Front Desk Ambassador

    51 minutes ago


    New York, New York, United States Concord Hospitality Full time

    Company OverviewWe are a leading hospitality company that values our associates and provides a great work environment. Our culture is based on five cornerstones: Quality, Integrity, Community, Profitability, and Fun.Job DescriptionAs a Front Desk Clerk or Guest Services Clerk, you will be responsible for providing exceptional hospitality experiences to our...

  • Front Desk

    7 days ago


    New York, United States COMPASSIONATE MEDICAL CARE PLLC Full time

    Job DescriptionJob DescriptionThe person at the front desk is our first point of contact at the office with our patients. The duties of the front desk are to greet patients, answer phones, set up appointments for the patients, work on referrals, and make sure that our patients get a great first impression of the office.We are also looking for someone who...

  • Front Desk Supervisor

    3 weeks ago


    New York, United States The Greenwich Hotel Full time

    Front Desk Supervisor for Luxury Hotel Job description - Our ideal Front Desk Supervisor will integrate seamlessly into our dynamic Front Desk Concierge team. This individual must be a proven leader with the ability to graciously solve problems, remain cool in challenging situations and provide a balanced, consistent voice of reason. The Front Desk...

  • Front Desk Lead

    1 day ago


    New York, New York, United States Aimbridge Hospitality Full time

    Job OverviewAimbridge Hospitality is seeking a skilled and experienced Front Desk Supervisor to join our team at The Franklin Hotel New York. In this role, you will be responsible for assisting the Front Desk Manager and General Manager in providing exceptional guest service and maximizing room revenue.As a Front Desk Supervisor, you will be the face of our...


  • New York, New York, United States Manhattan Restorative Health Sciences Full time

    Job DescriptionWe are seeking an experienced and detail-oriented Front Desk Receptionist to join our team at Lexington Medical Associates in Midtown East. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service and administrative support to patients and staff.The ideal candidate will have a strong background in...

  • front desk agent

    3 hours ago


    New York, New York, United States infinity global concierge Full time

    We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests' payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout,...

  • front desk agent

    4 weeks ago


    New York, United States infinity global concierge Full time

    We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests' payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout,...