Bi-lingual Patient Service Rep

4 weeks ago


Cleveland, United States Care Alliance Full time
Job DescriptionJob Description
Description:

We are looking for a professional Patient Service Representative with experience processing medical records, and is fluent in English and Spanish.



Provides critical first contact between patient and Care Alliance Health Center. The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and insurance information in the Practice Management System/Electronic Medical Record (EPIC ).

· Responsible for modifying clinical staff schedules as needed.

· Ability to work with underserved and disadvantaged persons; experience doing so is preferred, cultural sensitivity a must

· Ability to work independently with minimum supervision

· Excellent organizational skills and commitment to accuracy

· Excellent reception, telephone and customer service skills

· Commitment to the mission of Care Alliance



Requirements:

Requirements

Minimum of a High School Diploma/GED

Minimum of 1 year of Patient Services experience

Minimum of 1 year of Medical records Experience

Minimum of 1 year of experience using EPIC

Ability to speak, read, write and converse in English and Spanish

Well-developed communication/interpersonal skills

Must be able to work Monday through Friday from 8 am until 5 pm



https://portal.cultureindex.com/clients/hw9SezOi5F/positions/details/280917





PIcda6a36ac7f8-25405-34921362



  • Cleveland, United States MAKO Medical Full time

    •Collect specimens according to established procedures. This includes, but not limited to: drug screens,blood samples, processing pathology and cytology samples. • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. •Responsible for completing all data...


  • Cleveland, United States Trillium Staffing Full time

    Trillium is Now Hiring a Customer Service Representative in Cleveland! This is an exciting opportunity to join an established and reputable business services company in Cleveland as an experienced Customer Service Representative! As a Customer Service Representative, you will be answering incoming and outgoing phone calls, responding via email to clients and...


  • Cleveland, United States Metro Health Full time

    Location: MetroHealth Main Campus- Glick Bi-weekly Hours: 72.00 Shift: 7p-7a; Rotating weekends, Rotating holidays-On Call Requirement For nearly two centuries, the MetroHealth System’s mission has been focused on delivering high-quality patient-centered care to all communities in Northeast Ohio. Today, through our state-of-the-art Level One Trauma Center,...


  • Cleveland, United States Ajilon Full time

    Ajilon - JobID: 9657E902-BB55-421C-8890-E3F02D5587B6 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...


  • Cleveland, Ohio, United States Cleveland Clinic Full time

    Cleveland Clinic is a world-renowned healthcare organization dedicated to delivering exceptional patient experiences. As a Patient Service Specialist, you will play a vital role in ensuring that our patients receive the highest level of care and service.Key Responsibilities:Provide a comprehensive and proactive experience for patients, utilizing the HEART...


  • Cleveland, United States The Cleveland Clinic Full time

    Job Details. Patient Service Specialist Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top Patient, Specialist, Customer Service, Service, Caregiver, Healthcare, Clinic


  • Cleveland, United States The Cleveland Clinic Full time

    Job Details. Patient Service Specialist Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top Patient, Specialist, Customer Service, Service, Clinic, Caregiver, Healthcare


  • Cleveland, United States Tremco Construction Products Group, Inc. Full time

    Job Description Dayglo was founded in the 1940's as the inventors of fluorescent color. We have grown to be a Global manufacturer of paints, pigments, dispersions and dyes. We are part of the RPM Inc. with sister companies that include well-known brands such as Rustoleum and DAP. Our roots are based on the principles of innovation and groundbreaking...


  • Cleveland, Ohio, United States Metro Health Full time

    Job Summary:Serves as the primary point of contact for ambulatory practice and pathology patients at MetroHealth. Responsible for gathering and analyzing patient demographic and payor data to ensure optimal reimbursement for the organization. Ensures accurate patient registration, scheduling, pre-certification, and authorization for services. Upholds the...


  • Cleveland, Ohio, United States Care Alliance Health Center Full time

    Job SummaryCare Alliance Health Center is seeking a highly skilled Patient Services Representative to provide exceptional patient care and support in a fast-paced medical environment.Key ResponsibilitiesProvide a positive first impression for patients through courteous and professional communication.Answer incoming calls, determine the nature of the call,...


  • Cleveland, Ohio, United States Care Alliance Full time

    Job OpportunityWe are seeking a highly skilled Patient Service Representative to join our team at Care Alliance. This role is responsible for providing exceptional patient care and support, ensuring a positive experience for our patients. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a...


  • Cleveland, United States University Hospitals Full time

    What You Will DoPrimary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.Representatives must use quality customer service techniques to ensure patient needs are met.Maintain professional interpersonal skills with patients, physicians and co-workers.Supports department...


  • Cleveland, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are inviting applications for the role of Patient Service Representative in our high-tech pharmaceutical and biotech industry based in Mayfield, Ohio. The selected candidate will be a crucial part of our team, serving as the first point of contact for our patients, managing administrative and operational tasks, and...


  • Cleveland, United States Cleveland Clinic Full time

    Patient Service Specialist - AmbulatoryJoin Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers,...


  • Cleveland, United States VitalCaring Full time

    As we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...


  • Cleveland, United States VitalCaring Full time

    As we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...


  • Cleveland, United States VitalCaring Full time

    As we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...


  • Cleveland, United States VitalCaring Full time

    As we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...


  • Cleveland, United States VitalCaring Full time

    As we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...


  • Cleveland, United States VitalCaring Full time

    As we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...