Receptionist

4 weeks ago


Wayne, United States Robert Half Full time
Job DescriptionJob Description

We are seeking a Receptionist to join our team located in Wayne, Pennsylvania. You will be pivotal in the smooth running of our front office operations, ensuring high-quality customer service and administrative support to our team. This role is fully on-site and offers a contract to permanent employment opportunity.


Responsibilities:


• Assist clients in securely uploading their documents to the customer portal.

• Scan and manage incoming documents into the tax system.

• Answer and direct incoming phone calls in a friendly manner.

• Provide clerical support to partners and interns as needed.

• Ensure the office environment remains organized and efficient.

• Handle customer inquiries and resolve issues promptly.

• Monitor the secure portal and create project tasks for tax preparation and review.

• Use Microsoft Office Suite for various administrative tasks.

• Provide support to interns, guiding them through document upload processes.

• Maintain a fast-paced work environment, ensuring all tasks are completed in a timely manner.

• Minimum of 3 years of experience in a receptionist or similar role

• Proficiency in Administrative Office and Administrative Assistance tasks

• Experience with Customer Portal and other Portals

• Ability to scan documents and manage scanned files efficiently

• Proficiency in Microsoft Office Suites

• Experience in answering inbound calls

• Familiarity with answering multi-line phone system

• Ability to perform clerical duties such as filing, typing, and managing incoming mail

• Willingness to provide clerical support to other departments as needed


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