Medical Receptionist

2 weeks ago


Fort Wayne, Indiana, United States Three Rivers Dermatology Full time
Job Opportunity

We are seeking a highly skilled and customer-focused Medical Receptionist to join our team at Three Rivers Dermatology & Windy Ridge Skincare Centre. As a key member of our front-line team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our guests.

Key Responsibilities:

  • Greet and welcome guests, ensuring a warm and professional first impression.
  • Assure excellent communication with patients, team members, and other stakeholders.
  • Manage multiple phone lines, monitor voicemail, and respond to guest inquiries in a timely and professional manner.
  • Accurately schedule and confirm guest reservations, ensuring seamless coordination with our medical and aesthetics teams.
  • Maintain a clean and organized reception area, waiting area, lounge, and other guest spaces.
  • Process cash transactions, manage cash drawers, and maintain accurate financial records.
  • Provide exceptional customer service, responding to guest needs and concerns in a professional and empathetic manner.
  • Collaborate with our medical and aesthetics teams to ensure effective workflow and seamless guest experience.
  • Participate in ongoing training and professional development to enhance skills and knowledge.

Requirements:

  • High school diploma or equivalent required.
  • Basic computer skills and aptitude for mastering software applications.
  • Excellent communication and interpersonal skills, with a warm and genuine personality.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and responsibilities.
  • Flexibility to work a variety of shifts, including weekends and holidays.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • A competitive salary and benefits package.
  • The chance to work with a passionate and dedicated team.


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