PRO Assistant Department Manager

2 months ago

Miami, United States Floor & Decor Full time
Job DescriptionJob Description

Purpose

This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.

Minimum Eligibility Requirements

  • 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • Excellent communication skills (verbal & written)
  • Ability to multi-task and work in a fast-paced environment

Essential Functions

  • Act and work in a manner that is consistent with company’s core values
  • Demonstrate a thorough understanding and compliance with the company’s safe lifting practices standard operating procedures
  • Demonstrate the ability to drive and teach the company philosophy around the basic P’s of retail.  The basic P’s of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing
  • Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service
  • Complete all product specialist certification courses
  • Demonstrate a thorough understanding of merchandise and installation
  • Ensure the overall merchandising, pricing and organization of the department
  • Communicate standard operating procedure direction and changes to all associates in a timely manner
  • Complete the Industrial Truck (forklift) proficiency testing and certification
  • Communicate inventory needs to management
  • Direct and assist the processing of merchandise to the showroom floor
  • Validate all product placement and pricing within the department
  • Greet every customer in a helpful and courteous manner
  • Assist customers with product questions and selections
  • Process customers at check-out using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines
  • Present ‘how-to’ classes to customers
  • Follow established cash, check and charge card acceptance procedures
  • Answer the telephone according to accepted guidelines
  • Stock and tag merchandise displays as required
  • Create price tags and merchandise signs

Working Conditions (travel, hours, environment)

  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.  The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Hours

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

  • Bonus opportunities at every level

  • Non-traditional retail hours (we close at 7p)

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • 80 hrs. annualized paid vacation (full-time associates)

  • 4 paid holidays per year (full-time hourly store associates only)

  • 1 paid personal holiday of associate’s choice and Volunteer Time Off program

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Company DescriptionFloor & Decor is like no other flooring company, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. We deliver a unique shopping experience through inspirational displays and incredible customer service.

From our stores to our corporate headquarters you will find people that care, work hard, collaborate, and innovate. Through our associates’ teamwork and entrepreneurial spirit, we’ve quickly become one of the country’s leading flooring retailers; we’re proud to be recognized as one of Fortune’s 100 fastest-growing companies in 2020.

With 200 stores and counting, the opportunities to advance within our organization are endless

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers, to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.Company DescriptionFloor & Decor is like no other flooring company, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. We deliver a unique shopping experience through inspirational displays and incredible customer service.\r
\r
From our stores to our corporate headquarters you will find people that care, work hard, collaborate, and innovate. Through our associates’ teamwork and entrepreneurial spirit, we’ve quickly become one of the country’s leading flooring retailers; we’re proud to be recognized as one of Fortune’s 100 fastest-growing companies in 2020.\r
\r
With 200 stores and counting, the opportunities to advance within our organization are endless\r
\r
To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers, to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.

  • Store Assistant

    4 days ago

    Miami, United States Bass Pro Shops Full time

    The Store Assistant role at Bass Pro Shops offers a unique opportunity to work in a retail environment that emphasizes customer satisfaction and teamwork. With an estimated annual salary between $22,000 and $32,000, this position is suitable for individuals who are eager to learn and grow with the company.Duties include:Stocking and replenishing merchandise...

  • Staffing Assistant

    4 days ago

    Miami, United States Leem Pro Full time

    Talent Acquisition RoleLeem Pro is looking for a seasoned HR Assistant to fill the critical talent acquisition role within our company. The ideal candidate will have at least 12 months of experience in human resources, administration, or related fields.">Duties and ResponsibilitiesVerify employment information for new hiresCoordinate the employee onboarding...

  • HR Assistant Coordinator

    4 weeks ago

    Miami, United States Leem Pro Full time

    About the RoleWe are looking for an HR Assistant Coordinator to join Leem Pro. The successful candidate will have a strong background in human resources and excellent communication skills.The job involves conducting employment verification, assisting with the onboarding process, and other key responsibilities. This is a great opportunity to develop your...

  • AV Project Manager

    1 month ago

    Miami, Florida, United States World Pro Talents Full time

    We are seeking an exceptional AV Project Manager to join our global team at World Pro Talents. This role involves establishing the US Project Delivery and Support teams, managing end-to-end project delivery, and supporting our growing customer base.Key ResponsibilitiesVendor Management: Oversee relationships with external vendors to ensure seamless...

  • Human Resources Generalist

    2 weeks ago

    Miami, United States Leem Pro Full time

    About the role of Human Resources Generalist at Leem Pro:Company OverviewLeem Pro is seeking a Human Resources Generalist to support our team. This individual will be responsible for conducting employment verification, assisting with employee onboarding, and ensuring compliance with company policies.Key ResponsibilitiesConduct employment verification process...

  • Coffee Sales Specialist

    7 days ago

    Miami, Florida, United States Pro Coffee Gear Full time

    About Pro Coffee GearPro Coffee Gear is a rapidly expanding e-commerce company specializing in coffee equipment. Based on our 20-acre ranch in Austin, Texas, we aim to simplify the process of equipping businesses and hobbies with high-quality coffee equipment while minimizing costs.Our MissionWe strive to be the leading technical experts in coffee equipment,...

  • Senior Building Restoration Manager

    6 days ago

    Miami, Florida, United States Pro-Max Restoration & Paint Full time

    About the JobAs a Senior Building Restoration Manager at Pro-Max Restoration & Paint, you will be responsible for overseeing high-rise building restoration projects from start to finish.This is a leadership role that requires strong organizational and communication skills, as well as the ability to work collaboratively with internal and external teams.

  • Customer Experience Advocate

    4 weeks ago

    Miami, Florida, United States Consider Posh Pro Full time

    Job OverviewConsider Posh Pro is seeking a highly skilled Customer Experience Advocate to join our team in Miami, FL. As a key member of our customer service team, you will be responsible for delivering exceptional support and resolving inquiries with professionalism and efficiency.Key ResponsibilitiesProvide accurate product information and resolve customer...

  • Apparel Sales Outfitter

    2 months ago

    Miami, United States Bass Pro Shops Full time

    Bass Pro Shops - 11551 NW 12th St [Retail Sales Associate / Team Member] As a Sales Outfitter at Bass Pro Shops, you'll: Insure a pleasant and productive shopping experience for all customers; Demonstrate product to customers; Replenish product on shelves as required per Merchandising guidelines; Be knowledgeable of advertised sales; Assist with ""Seasonal""...

  • Sales Team Member

    2 weeks ago

    Miami, United States Bass Pro Shops Full time

    As a Sales Team Member at Bass Pro Shops, you'll have the opportunity to work in a dynamic retail environment that values customer satisfaction. With an estimated annual salary between $28,000 and $40,000, this role is perfect for those who enjoy interacting with customers and supporting sales goals.Responsibilities include:Ringing up customer purchases...

  • High-Rise Restoration Manager

    6 days ago

    Miami, Florida, United States Pro-Max Restoration & Paint Full time

    Job OverviewWe are seeking a highly skilled Project Manager to lead our restoration projects from concept to delivery. As a key member of our team, you will work closely with our crew, subcontractors, owners, architects, and engineers to ensure seamless project execution.Responsibilities:Manage projects to meet timeliness, budget, and quality...

  • Multimedia Integration Specialist

    1 month ago

    Miami, Florida, United States World Pro Talents Full time

    Role OverviewWe are seeking a highly skilled Multimedia Integration Specialist to join our team at World Pro Talents. This role will involve managing end-to-end multimedia projects, ensuring seamless integration of audio-visual equipment and networks.

  • Professional Safety Officer

    1 week ago

    Miami, Florida, United States Pro-secur Inc Full time

    Job Description:As a Professional Safety Officer at Pro-secur Inc, you will be responsible for providing top-notch security services in Hollywood, Florida. This role involves working as an Armed/Unarmed Security Officer, with opportunities to earn up to $17 per hour for Armed positions. Key responsibilities include:Patrolling designated areas to prevent and...

  • High-Rise Restoration Specialist

    6 days ago

    Miami, Florida, United States Pro-Max Restoration & Paint Full time

    Job OverviewPro-Max Restoration & Paint is seeking a highly skilled Project Manager to lead our structural restoration and renovation projects. With over 30 years of industry experience, we have established ourselves as a leading provider of high-rise building restoration services. Our company takes pride in its reputation for excellence, delivering projects...

  • Part-Time Commission-Based Sales M. Dade

    3 weeks ago

    Miami, United States Vine Pro Imports LLC Full time

    Job DescriptionAbout Vine Pro Imports:Vine Pro Imports is a dynamic wine importer and wholesaler that brings exceptional wines from premier wineries around the world to the U.S. market. Our portfolio features unique, high-quality selections that stand out in retail and hospitality settings. As a small, growing company, we are seeking passionate,...

  • Part-Time Commission-Based Sales M. Dade

    2 weeks ago

    MIAMI, United States Vine Pro Imports LLC Full time

    About Vine Pro Imports:Vine Pro Imports is a dynamic wine importer and wholesaler that brings exceptional wines from premier wineries around the world to the U.S. market. Our portfolio features unique, high-quality selections that stand out in retail and hospitality settings. As a small, growing company, we are seeking passionate, self-motivated sales...

  • Behavior Care Professional

    6 days ago

    Miami, Florida, United States Pro Nursing Solutions Inc Full time

    Job OverviewWe are seeking a dedicated and compassionate Behavior Assistant to join our team at Pro Nursing Solutions Inc. This position plays a crucial role in providing support and care to individuals with intellectual disabilities.

  • Customer Relations Associate

    7 months ago

    Miami, United States Bass Pro Shops Full time

    POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. ESSENTIAL FUNCTIONS: Secures all firearms brought into the store with trigger locks. Checks in...

  • Sales Expert for Coffee Equipment

    3 weeks ago

    Miami, Florida, United States Pro Coffee Gear Full time

    About the RoleWe are seeking a seasoned Sales Specialist to drive growth in our sales operations, focusing on espresso machines and coffee equipment.This role will involve developing and maintaining relationships with clients, understanding their needs, and providing tailored solutions. Your expertise in coffee equipment will be instrumental in guiding...

  • High-Rise Project Director

    6 days ago

    Miami, Florida, United States Pro-Max Restoration & Paint Full time

    Job SummaryWe are seeking an experienced High-Rise Project Director to join our team at Pro-Max Restoration & Paint.The ideal candidate will have a proven track record of successfully managing complex construction projects and will be responsible for ensuring projects are completed on time, within budget, and to the highest quality standards.