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Collections Specialist

2 months ago

Philadelphia, United States Robert Half Full time
Job DescriptionJob Description

Robert Half is seeking a detail-oriented Collections Specialist to join the team of well-known company in the Financial Services industry, located in Philadelphia, Pennsylvania. As a Collections Specialist, your role will involve outbound calling and a strong focus on business-to-business collections. You will also be responsible for the processing and recovery of accounts and communicating with customers to resolve inquiries. Are you looking for an opportunity to nourish your career in finance and get your career moving in the right direction? Click the apply button today and become an integral part of the team. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013080973.


As a Collections Specialist your responsibilities will include, but are not limited to:


• Engage in collection processes and recovery work to maintain the financial health of our organization.


• Use accounting software systems to review and track customer accounts.


• Handle customer inquiries, providing timely and accurate responses.


• Utilize CRM and Epic Software for efficient management of customer interactions and data.


• Conduct daily reviews of accounts receivable (AR) and other accounting tasks.


• Make collection calls to customers to recover charges on accounts.


• Use Accurint for research and data collection purposes.


• Perform billing functions and claim administration as needed.


• Answer inbound calls, providing excellent customer service and resolving issues.


• Assist with the implementation and use of ADP - Financial Services for optimal financial operations.


Click the apply button today and become an integral part of the team. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013080973.

The ideal Collections Specialist candidate will have:

• Associates of Arts, Bachelor of Science of Bachelor of Arts in Accounting preferred


• Prior experience as a Collections Specialist or similar role is desirable


• Ability to handle billing functions


• Knowledge of Claim Administration


• Understanding of Collection Processes


• Relevant experience in the Financial Services industry


• Proficiency in Accounting Software Systems


• Knowledge of Accurint


• Experience with ADP - Financial Services


• Proficiency in using CRM


• Familiarity with Epic Software


• Understanding of Accounts Receivable (AR) processes


• Experience in answering inbound calls


• Excellent communication and negotiation skills


• Strong organizational and multitasking abilities


• Detail-oriented with high level of accuracy in work


• Ability to maintain confidentiality of sensitive information.


Click the apply button today and become an integral part of the team. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013080973.