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Administrative Assistant

2 months ago

Deerfield Beach, United States Robert Half Full time
Job DescriptionJob DescriptionWe are in the search for a diligent Administrative Assistant to join our team in the Telecom Services industry, based in Deerfield Beach, Florida. This role offers a contract to hire employment opportunity, where you will be tasked with various administrative duties, including the processing of customer applications, maintaining customer records, resolving customer inquiries, and monitoring customer accounts.

Responsibilities:
• Utilize Microsoft Word and Excel to create and format documents and spreadsheets
• Scan and archive documents ensuring legibility and correct cataloging
• Handle and respond to customer inquiries via email and inbound calls
• Schedule appointments and manage calendars using Microsoft Outlook
• Ensure data entry tasks are completed accurately and efficiently
• Utilize Microsoft PowerPoint for presentations as needed
• Verify and ensure all information is correct before archiving
• Navigate through various software and systems to execute tasks
• Follow directions to create spreadsheets from existing logs
• Administer tests as required by the organization• Proficiency in Microsoft Office Suite (Microsoft Word, Excel, PowerPoint, and Outlook)
• Experience in answering inbound and outbound calls
• Excellent customer service skills
• Proficiency in data entry tasks
• Ability to manage email correspondence effectively
• Experience in scheduling appointments
• Ability to perform scanning tasks
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Ability to work in a fast-paced, dynamic environment
• Strong attention to detail and problem-solving skills
• Ability to work independently and collaboratively within a team.