Sr. Administrative Assistant

6 days ago

Roseville, United States Robert Half Full time
Job DescriptionJob Description

Claims Adjuster II-

The Claims Adjuster II position will be located in Roseville, CA. This is a full-time, non-exempt position with hours from

7:30 a.m. to 4:30 p.m., Monday through Friday. Flexible work options are available.


Key Responsibilities include but are not limited to the following:

 Investigates, evaluates, and negotiates third-party property and bodily injury claims not

in litigation.

 Creates record of statement of facts obtained from claimants, witnesses, and District

employees

 Orders and reviews medical bills, bills, repair estimates, and other documents to

evaluate damages

 Sets accurate and timely reserves

 Submits timely settlement authority requests

 Inputs new claims in claims management software

 Research invoices and other documents

 Prepares/sends various correspondence

 Assists with training of members

 Enters payments in claims management software

 Submits 30-day report followed by status updates every 30-90 days

 Adjusts third-party property and bodily injury claims and pursues subrogation when

appropriate

 Manages the workflow to provide members with superior service

Preferred Qualifications include:

Knowledge of:

 California insurance, tort, and water laws

 English grammar and usage

 safety programs and policies

 Modern office practices and procedures

 Office management principles, operations, and procedures

 Computer keyboards, spreadsheet and data base applications

 Microsoft operating systems, software applications related to management support

and administrative functions, including word processing and spreadsheet software,

as appropriate

 Time management skills to provide quality claims management

 Interpersonal skills using tact, patience, and courtesy

Education: Equivalent to Bachelor’s Degree from an accredited college in related field.

 Experience: Two years of increasingly responsible experience in insurance claims

adjusting.

Ability to:

 Investigate, analyze, evaluate, and settle general liability, automobile, property, and third-party property and bodily injury claims from beginning to end

 Learn and apply California public entity claims handling and administration

 Consult with members and claimants on claims issues

 Communicate effectively verbally and in writing

 Practice safe work habits

 Direct outside adjusters on cases requiring extensive field investigation and damage documentation

 Apply concepts such as fractions, percentages, ratios, and proportions to practical solutions in investigating and settling claims and other assignments

 Effectively represent the company, including its programs and policies, with the public and other agencies

 Assist in developing training and delivering to staff and members

 Deal with ambiguous situations and issues

 Education: Equivalent to Bachelor’s Degree from an accredited college in related field.

 Experience: Two years of increasingly responsible experience in insurance claims

adjusting. 

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