CUSTOMER SERVICE REP

3 weeks ago


Carrollton, United States Ascend Staffing Full time
Job DescriptionJob Description

Job Title

Customer Account Representative: Now Hiring - Direct Hire Opportunity

Job Description

Apply today, work tomorrow, and get paid weekly Want to be hired fast? We're hiring now for Customer Account Representative with previous experience working with clients in the print and packaging industry Farmers Branch, TX

What we offer

  • Weekly pay of $31.25 per hour

  • Direct deposit & debit card payment options

  • Health, vision, dental, life, and disability insurance

  • Get weekends off

  • Weekly Pay

Customer Account Representative Tasks & Duties (What you'll do)

  • Think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional / positive voice and manner

  • Up-sell and cross-sell

  • Able to generate sales leads from calls

  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems

  • Memorize, recall, or research answers quickly

  • Assess customers’ needs and provide the correct solution

  • Learn and follow all customer service procedures and policies

  • Meet and go above personal and team targets, goals, and quotas

  • Aim for customer resolution and return

  • Record, organize and file customer interactions and profile/account changes

  • Address returns, refunds, and shipping tracking numbers

Customer Account Representative Shift Info

  • Day Shift, 8:00am to 5:00pm

  • Monday - Friday

Customer Account Representative Qualifications (Requirements/Skills)

  • GED / High School Diploma

  • Able to pass a pre-employment drug screen

  • Able to pass a background check

  • Able to work in the US

  • Previous experience in customer support, client services, sales, or a related field (Previous experience handling accounts for Print or Packaging industry required)

  • Excellent at communicating over the phone and handling phone systems

  • Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles/accounts

  • Able to concentrate on multiple problems at once

  • Excellent time management and prioritization skills

  • Ability to answer the phone, listen actively, relay information, and type basic information simultaneously

  • Customer-focused for positive customer experience and resolution

  • Able to pass a background check 

  • Able to work in the US. 

Apply today, Customer Account Representative - Want to be hired fast? near Farmers Branch, TX, 75234

About Ascend Staffing

Ascend Staffing has been connecting great people with real opportunities for over 50 years. We are always looking for great people. If you’re ready to earn more, get real benefits, and achieve your goals, you’ve come to the right place.

  • We do what we say we will do.

  • We are direct and transparent.

  • We find real opportunities with great employers.

Company DescriptionA True Partner in Your Success:
Ascend staffing has been connecting great people with great opportunities for over 50 years. Many of our talented workers stay with us for years because they like what they get from Ascend.

What We Offer:
Weekly Pay
Direct Deposit and Debit Card Payment Options
Medical, Dental, and Vision Coverage
Life and Short-term Disability Insurance

Our Purpose Statement:
Our purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success.

The Ascend Difference:
We do what we say we will do.
We are direct and transparent.
We find real opportunities with great employers.
We support our talent every step of the way.
We make a difference in people’s lives.

How We Help You:
Our recruiters aren’t just about filling jobs. They are about helping you achieve your goals. We put thousands of people to work every year in temporary, temporary-to-hire and direct hire placements.

We are always looking for great people. Apply todayCompany DescriptionA True Partner in Your Success:\r
Ascend staffing has been connecting great people with great opportunities for over 50 years. Many of our talented workers stay with us for years because they like what they get from Ascend. \r
\r
What We Offer:\r
Weekly Pay\r
Direct Deposit and Debit Card Payment Options\r
Medical, Dental, and Vision Coverage\r
Life and Short-term Disability Insurance\r
\r
Our Purpose Statement:\r
Our purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success.\r
\r
The Ascend Difference:\r
We do what we say we will do.\r
We are direct and transparent.\r
We find real opportunities with great employers.\r
We support our talent every step of the way.\r
We make a difference in people’s lives.\r
\r
How We Help You:\r
Our recruiters aren’t just about filling jobs. They are about helping you achieve your goals. We put thousands of people to work every year in temporary, temporary-to-hire and direct hire placements.\r
\r
We are always looking for great people. Apply today

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