Bilingual Customer Service Rep

2 weeks ago


Carrollton, United States CornerStone Staffing Full time

CornerStone Staffing has partnered with a customer that is a well known beauty brand that is located in the Addison area.

CornerStone Staffing is currently recruiting for the following position:

 

Job Title: Bilingual Customer Service Rep

 

Location: Addison, TX

 

Pay: $19.35/hr

 

Schedule: Mon - Fri 8:30am - 5pm

Mon - Thu is onsite

Friday is remote

 

 

Job Description:

The Customer Service Rep will be answering inbound calls in English and Spanish, assisting customer with registration for events and hotels for stays during the events.

Will additionally answer emails from customers, and may need to research any questions in the system, and possible reach out to other departments prior to responding to cases.

Must strive to provide excellent customer service in both English and Spanish, and maintain service times.

 

 

Requirements:

  • Bilingual in English and Spanish

  • Skilled in Teams, Word and Excel

  • Hospitality or event planning background is a plus

  • Customer Service\Call Center experience is highly preferred

 

Application Process Includes:

  • In Person Interview

  • Clerical Assessments

  • Drug testing

  • Background check



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