Customer Service Representative
1 month ago
Achieve more with Volt
Volt is immediately hiring for Customer Service Representative in Huntersville, NC
As a Customer Service Representative, you will be:
- Responsible for upholds outstanding customer relationship standards through call quality, problem solving, ownership over any customer issue and going above & beyond to address all needs.
- Responsible for customer account order management, report preparation, and sales/supply chain support functions for assigned accounts.
- Responsible for providing support to customers seeking help with post-order issues such as returns, replacements, refunds, delivery status, back-order inquiries, and any other issues that may arise in the order fulfillment process.
- Responsible for resolving customer concerns including proper escalation channels.
- Responsible for following all commitments made to customers and ensure correct and prompt processing of all requests asked for customer service.
- Responsible for proactively communicating potential service issues to customers and internal personnel
- Responsible for identifying trends or inefficiencies requiring collaboration with all internal teams to root cause issues and develop process changes to drive exceptional customer experiences.
- Responsible for operating with understanding, active listening, patience, empathy and kindness to customers and Team Members alike
- Responsible for managing the order management life cycle for any assigned Key Accounts and Channel
- Responsible for maintaining and managing backlogs, orders on hold and follow up to clear pricing/cross reference issues as quickly as possible.
- Responsible for building a trusting relationship with the inside & outside sales team, along with internal support channels.
- Responsible for maintaining first level troubleshooting of inbound/outbound EDI transactions for purchase orders, order acknowledgements, advance shipping notifications (ASNs)
This is a Full-time Contract opportunity.
The ideal candidate will have:
- 4-year college degree or equivalent combination of education/work experience.
- Knowledge of computers like SAP SD and EDI and MS Office (Excel, Word)
- Experience in customer service and Consumer Products Industry -Preferred
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
-
Customer Service Representative
1 week ago
Huntersville, North Carolina, United States Marshalls Full timeJob Overview">We are seeking a highly skilled Customer Service Representative to join our team at Marshalls. As a key member of our sales floor, you will be responsible for providing exceptional customer service and support.">Key Responsibilities:">">Ringing up customer purchases and processing returns accurately and efficiently;">Counting change back to...
-
Customer Service Representative
1 week ago
Huntersville, North Carolina, United States Food Lion Full timeAbout Food LionFood Lion is a leading grocery store chain in the United States. As a Customer Service Representative at Food Lion, you will be responsible for providing quality customer service within the Center Store department.Key Responsibilities:Maintain standards in accordance with the standard practice manualAssist the department in maximizing sales...
-
Customer Service Representative
1 week ago
Huntersville, North Carolina, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionAre you a people person looking for a challenging and rewarding role? We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our valued customers.**Job Summary:**We are...
-
Customer Service Representative
3 weeks ago
Huntersville, North Carolina, United States CVS Health Full timeServe Others with Compassion and Care at CVS HealthWe are searching for a compassionate and empathetic Customer Service Representative to join our team at CVS Health in [Location]. As a member of our customer service team, you will be responsible for providing personalized support and guidance to our customers, ensuring their needs are met and...
-
Customer Service Representative
3 weeks ago
Huntersville, North Carolina, United States Which Wich Superior Sandwiches Full timeWe are seeking a Customer Service Representative to join our team at Which Wich Superior Sandwiches. In this role, you will be responsible for taking guest orders, recommending additional items, confirming orders, and providing a positive payment experience. Our goal is to deliver outstanding customer service, and we are looking for someone who shares our...
-
Customer Service Representative
3 weeks ago
Huntersville, North Carolina, United States Spirit Halloween Full timeCome and join our team as a Customer Service Representative at Spirit Halloween in Statesville Road. Hourly Rate: $17-$22 per hour.What You'll DoIn this role, you will be responsible for ensuring that every customer has an outstanding experience at our store. This includes greeting customers, being knowledgeable about our products, and assisting with sales...
-
Customer Service Representative
1 week ago
Huntersville, North Carolina, United States Jason's Deli Full timeAt Jason's Deli, we are seeking a highly motivated and organized Customer Service Representative to join our team. As a Restaurant Customer Service Team Member, you will be responsible for providing exceptional customer service in a fast-paced environment. The ideal candidate will have excellent communication skills and be able to work effectively as part of...
-
Customer Service Representative
3 weeks ago
Huntersville, North Carolina, United States Spare Time Entertainment Full timeSpare Time Entertainment seeks highly skilled and motivated Customer Service Representatives to join their team. This customer-facing role requires interacting with guests in a professional manner.Key Responsibilities:Greet guests, determine their needs, and provide start-up instructions as necessary.Answer guest inquiries over the phone and in person,...
-
Customer Service Representative
1 week ago
Huntersville, North Carolina, United States Annette Burkhard - State Farm Agent Full timeJob OverviewWe are seeking a talented Customer Service Representative to join our team at Todd Vanyo - State Farm Agent. This is an excellent opportunity for individuals who enjoy working with the public and have a passion for building strong relationships.
-
Customer Service Representative
2 months ago
Huntersville, United States NSi Industries LLC Full timeFocused on the electrical, network infrastructure and HVAC markets, NSI continues to outpace the industry in unprecedented growth. We are all about Making Connections, and we know our future success depends on the collective talents and experiences of our people and their ability to come together for our customers and communities. With locations across North...
-
Customer Service Representative
4 weeks ago
Huntersville, United States NSI INDUSTRIES Full timeFocused on the electrical, network infrastructure and HVAC markets, NSI continues to outpace the industry in unprecedented growth. We are all about Making Connections, and we know our future success depends on the collective talents and experiences of our people and their ability to come together for our customers and communities. With locations across North...
-
Customer Service Representative
3 weeks ago
Huntersville, United States NSI INDUSTRIES Full timeFocused on the electrical, network infrastructure and HVAC markets, NSI continues to outpace the industry in unprecedented growth. We are all about Making Connections, and we know our future success depends on the collective talents and experiences of our people and their ability to come together for our customers and communities. With locations across North...
-
Customer Service Representative
1 week ago
Huntersville, North Carolina, United States Wal-Mart Stores , Inc. Full timeAbout the Role:As a Customer Service Representative at Wal-Mart Stores, Inc., you will play a critical role in delivering exceptional customer experiences. You will be responsible for answering customer inquiries, resolving issues, and ensuring a positive shopping experience for our customers.Key Responsibilities:- Answer customer calls and respond to...
-
Customer Service Representative PT
1 month ago
Huntersville, North Carolina, United States Lowes Foods Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Lowes Foods in Huntersville, NC. This is a part-time position that requires excellent communication and interpersonal skills.
-
Insurance Customer Service Representative
2 weeks ago
Huntersville, North Carolina, United States Annette Burkhard - State Farm Agent Full timePosition OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Customer Service Representative. In this role, you will have the opportunity to establish strong relationships with customers, provide exceptional service, and educate them about insurance options.ResponsibilitiesBuild and maintain customer...
-
Retail Customer Service Representative
3 weeks ago
Huntersville, North Carolina, United States Walmart Full timeBecome a Retail Customer Service Representative at Walmart and take advantage of exciting opportunities for growth and development. Your key responsibilities will include:Key TasksSmile, greet, and thank customers with a friendly demeanor.Stand for extended periods while checking out customers efficiently.Keep your area well-maintained and tidy.Address...
-
Customer Service Representative
2 weeks ago
Huntersville, North Carolina, United States Spare Time Entertainment Full timeJob DescriptionWe are seeking a highly motivated Customer Service Representative to join our team at Spare Time Entertainment. In this role, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.ResponsibilitiesGuest Interaction: Greet guests, determine their needs, and provide start-up...
-
Customer Service Representative
2 weeks ago
Huntersville, North Carolina, United States Woodie's Auto Service & Repair Full timeJob DescriptionWe are seeking a highly motivated and detail-oriented individual to fill the role of Service Advisor at Woodie's Auto Service & Repair. As a member of our team, you will be responsible for providing excellent customer service and guiding clients through the vehicle repair and maintenance process.About Our CompanyWoodie's Auto Service & Repair...
-
Customer Service Representative Role
2 weeks ago
Huntersville, North Carolina, United States beBee Professionals Full time $30,000 - $45,000In the realm of beBee Professionals, we are seeking an experienced Customer Service Representative to contribute their skills in providing exceptional customer support in Huntersville, United States.Job Summary:This role entails delivering top-notch service by addressing inquiries, resolving issues, and ensuring complete customer...
-
Customer Service Representative Specialist
3 weeks ago
Huntersville, North Carolina, United States Volt Workforce Solution Full timeVolt Workforce Solution is immediately hiring for a Customer Service Representative in Huntersville, NC. As a key member of our team, you will be responsible for upholding outstanding customer relationship standards through call quality and problem-solving.Responsibilities:Proactively communicate with customers to resolve post-order issues such as returns,...
