Customer Service Representative

6 days ago

Huntersville, United States NSi Industries LLC Full time

Focused on the electrical, network infrastructure and HVAC markets, NSI continues to outpace the industry in unprecedented growth. We are all about Making Connections, and we know our future success depends on the collective talents and experiences of our people and their ability to come together for our customers and communities. With locations across North America, NSI has the size and breadth to provide opportunities to grow and develop. If you're looking for a dynamic, fast-paced and growing workplace to continuously learn and thrive, we want to hear from you

CUSTOMER SERVICE REPRESENTATIVE - Manufacturing/Distribution

Are you a highly motivated team player with a passion for customer experience? If so, we have an exciting opportunity for you

At NSI Industries, the Customer Service Representative role is crucial to our success in supporting our valued customers. In this pivotal position, you will handle customer inquiries, process orders, and ensure ultimate customer satisfaction.

We are looking for candidates with a high school diploma or equivalent and 3-5 years of experience in the manufacturing and/or distribution fields or a related area. You should be familiar with commonly used concepts, practices, and procedures within the field. You will rely on instructions and pre-established guidelines to perform your job functions, working under immediate supervision.

Join us in maintaining excellent service standards and achieving high customer satisfaction. We look forward to welcoming you to our team

Key Responsibilities:

  • Process customer orders and manage accounts.
  • Resolve product/service issues and follow up to ensure resolution.
  • Maintain financial accounts and prepare reports.
  • Handle a high volume of calls and generate sales leads.
  • Identify customer needs and build trust through effective communication.
  • Provide accurate information and handle complaints efficiently.
  • Keep detailed records of customer interactions and transactions.
  • Utilize technology to manage calls and verify order information.
Requirements:
  • 3-5 years of relevant experience.
  • High school diploma or equivalent; college degree preferred.
  • Proven customer support experience and familiarity with CRM systems.
  • Strong communication, multitasking, and problem-solving skills.
  • Experience with EDI/VMI, RMA, and NetSuite preferred.
Top Skills:
  • Customer Service, Product Knowledge, Quality Focus
  • Documentation, Listening, Phone Skills
  • Conflict Resolution, Multitasking, Patience
  • Negotiation, Positive Attitude, Attention to Detail
  • People Orientation, Analysis, Problem Solving
  • Organizational Skills, Adaptability, Computer Skills


NSI Industries maintains a drug-free workplace and requires all employees to complete and pass a pre-employment drug screen and background check.

NSI Industries is proud to be an EEO employer M/F/D/V.

NSI Industries is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law.

  • Customer Service Representative

    2 weeks ago

    Huntersville, North Carolina, United States LIVunLtd Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at LIVunLtd. As a Customer Service Representative, you will be responsible for providing top-notch customer service, ensuring customer satisfaction, and resolving customer issues in a timely and professional manner.Key...

  • Customer Service Representative

    4 weeks ago

    Huntersville, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive experienceTake customer orders using our technology and Point of Sales...

  • Customer Service Representative

    4 weeks ago

    Huntersville, North Carolina, United States Amerock Corporation Full time

    Job Summary:Amerock Corporation is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. You will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring customer...

  • Customer Service Representative

    4 weeks ago

    Huntersville, North Carolina, United States State Farm Insurance Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a professional and efficient manner.Key...

  • Customer Service Representative

    2 days ago

    Huntersville, United States Volt Workforce Solution Full time

    Job DescriptionJob DescriptionAchieve more with Volt   Volt is immediately hiring for Customer Service Representative in Huntersville, NC   As a Customer Service Representative, you will be:Responsible for upholds outstanding customer relationship standards through call quality, problem solving, ownership over any customer issue and going above & beyond to...

  • Customer Service Representative

    4 weeks ago

    Huntersville, North Carolina, United States Skyla Credit Union Full time

    Job SummaryAs a Member Service Representative at Skyla Credit Union, you will serve as the primary point of contact for members and visitors, providing exceptional customer service and support. Your role will involve accurately conveying information regarding Credit Union products and services, responding to member account inquiries and requests, and...

  • Insurance Customer Service Representative

    4 weeks ago

    Huntersville, North Carolina, United States Independent Insurance Agents of North Carolina Full time

    The Personal & Commercial Lines Customer Service Representative at Independent Insurance Agents of North Carolina is responsible for delivering exceptional customer experiences by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and...

  • Customer Service Representative Huntersville

    4 months ago

    Huntersville, United States Little Otter Swim School Full time

    Hiring Now!Flexible Scheduling Monday- Saturday shifts, closed on Sunday. Customer Service RepresentativeLittle Otter Swim SchoolCharlotte, NC and Huntersville, NC Top Reasons to ApplyFun, friendly, and supportive environment. Consistent weekly schedule. Paid time off including part time employees. Our customer service team is the first point of contact...

  • Customer Service Representative

    4 weeks ago

    Huntersville, North Carolina, United States SpareTime Entertainment Full time

    About UsSpareTime Entertainment is a leading entertainment centre providing an engaging experience for guests of all ages.Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at our fun centre. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our guests,...

  • Customer Service Representative

    3 weeks ago

    Huntersville, North Carolina, United States Walgreens Full time

    Key Responsibilities:Deliver a distinctive and delightful customer experience by modeling excellent service skills and providing courteous, fair, friendly, and efficient checkout service.Recommend items for sale to customers and suggest trade up and/or companion items to increase sales and enhance customer satisfaction.Register sales on assigned cash...

  • Customer Service Representative

    4 weeks ago

    Huntersville, North Carolina, United States Ferguson Enterprises Full time

    Job Summary:Amerock is seeking a highly motivated and customer-focused Customer Care Specialist to join our team. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issuesManage customer...

  • Customer Service Representative

    4 weeks ago

    Huntersville, North Carolina, United States Wells Fargo Full time

    About this role:Wells Fargo is seeking a Teller to join our Consumer, Small & Business Banking division, as a part of our National Branch Network. As a Teller, you will be part of the fabric of the local community, helping provide the financial service backbone for its residents, employees, and local businesses.Key Responsibilities:Support customer...

  • Guest Services Representative II

    7 months ago

    Huntersville, United States Novant Health Full time

    The Guest Services Representative II serves as the role model for service excellence and patient experience. The Guest Service Representative II is responsible for providing caring and compassionate service to patients and their loved ones during man Guest Service, Representative, Guest, Customer Service, Healthcare, Diversity, Retail

  • Customer Services Specialist

    1 month ago

    Huntersville, United States LIVunLtd Full time

    LIVunLtd is looking for a Customers Service Specialist to join our team as part of our Fitness Equipment/Services division. As a Customer Service Specialist you will be responsible for taking care of LIVunLtd customer success standards, the incoming calls/emails, web and technician requests. As a Customer Service Specialist, you will be trained in all...

  • Customer Service Representative

    3 days ago

    Huntersville, North Carolina, United States SpareTime Entertainment Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Service Associate to join our team at SpareTime Entertainment.Job Responsibilities:Provide exceptional customer service by interacting professionally with guests, using Spare Time Service Standards.Greet guests, determine their needs, assign open lanes, and provide start-up...

  • Sales Associate

    4 weeks ago

    Huntersville, North Carolina, United States Food Lion Full time

    Our Commitment to AssociatesAt Food Lion, we value our associates as our most important assets. We strive to provide a fulfilling work experience and reward performance and commitment.We are committed to the professional development of our associates through on-the-job learning opportunities and training.Key ResponsibilitiesProvide fast, friendly, and...

  • Customer Service Manager

    4 weeks ago

    Huntersville, North Carolina, United States NSI INDUSTRIES Full time

    Job OverviewNSI Industries is seeking a highly skilled Customer Service Manager to lead our Customer Service and Technical Support Team. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving process improvements.Key ResponsibilitiesLead the Customer Service and Technical Support Team in delivering...

  • Customer Service Lead

    3 weeks ago

    Huntersville, North Carolina, United States Food Lion Full time

    Job Title: Customer Service LeadJob Summary: We are seeking a Customer Service Lead to join our team at Food Lion. In this role, you will be responsible for providing exceptional customer service, supporting our Front End operations, and contributing to a positive store environment.Key Responsibilities:Provide fast, easy, flexible, and friendly service to...

  • Customer Service Manager

    1 month ago

    Huntersville, North Carolina, United States Jason Colvin - State Farm Agent Full time

    Job OverviewAs a Customer Service Manager with Jason Colvin - State Farm Agent, you will play a critical role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.Key ResponsibilitiesProvide...

  • Customer Service Leader

    4 weeks ago

    Huntersville, North Carolina, United States Food Lion Full time

    Job SummaryAs a Customer Service Leader at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers. You will work closely with the Customer Service Manager and Assistant Customer Service Manager to maintain standards according to the Front End Standard Practice Manual, maximizing sales through excellent...