Receptionist

2 weeks ago

Norfolk, United States Robert Half Full time
Job DescriptionJob DescriptionWe are in search for a Receptionist to join our team. This role is based in Norfolk, Virginia, and offers a short-term contract employment opportunity. As a Receptionist, you will be the first point of contact for our company, offering administrative support across the organization. You will be handling administrative tasks, including managing the multi-line phone system, providing customer service, data entry, and email correspondence.

Responsibilities:

• Serving as the primary point of contact for incoming calls and visitors.
• Scheduling appointments and maintaining a well-organized calendar.
• Managing the multi-line phone system, ensuring all calls are answered and directed appropriately.
• Providing excellent customer service by handling inquiries and providing information in a detail oriented manner.
• Maintaining accurate records by performing data entry tasks.
• Handling email correspondence and ensuring all communications are responded to in a timely manner.
• Organizing files and maintaining an efficient filing system.
• Utilizing Microsoft Excel, Microsoft Outlook, and Microsoft Word to perform various tasks.
• Exercising strong interpersonal skills to interact with staff, clients, and visitors.
• Ensuring the reception area is well-maintained, presentable, and welcoming to all visitors.• Candidate should have a minimum of 2 years of experience as a Receptionist or in a similar role.
• Proficiency in using Microsoft Office Suite, including Excel, Word, and Outlook.
• Experience in answering a multi-line phone system is essential.
• Excellent customer service skills are required.
• The role requires strong data entry skills.
• Experience with email correspondence is necessary.
• Strong interpersonal skills are essential for effective communication with team members and clients.
• The candidate should have experience in organizing files and maintaining records.
• Ability to schedule appointments and manage calendars efficiently.
• Must be able to adhere to confidentiality and data protection procedures.
• Knowledge of office procedures and basic accounting principles is desirable.
• The role requires a high school diploma or equivalent qualification.
• Bilingual or multilingual skills would be a plus.
• The candidate should have the ability to work independently and also as part of a team.
• Excellent organizational and multitasking abilities are required.
• detail oriented appearance and courteous manner are expected.
• The candidate should have strong problem-solving skills.
• Punctuality and reliability are crucial for this role.

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