AR/Collections Specialist
3 weeks ago
- Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
- Send A/R Statement of Account reports to clients monthly, with regular follow-up until account balances are resolved
- Responsible for monitoring and maintaining assigned accounts - Customer calls, account adjustments, customer reconciliations.
- Review sales order release for credit, over-due accounts.
- Works with the cash application team to proactively resolve unapplied cash and timely posting of payments.
- Must communicate & follow up effectively with peers regarding customer accounts on a timely basis.
- Establish and maintain effective and cooperative working relationships with managers and department heads.
- Provide excellent & considerate customer service to customers
- High school required.
- 2 - 5 years of AR and Collections management experience.
- Knowledge of Billing and Collections procedures
- Accounts Receivable knowledge/experience a plus
- Strong attention to detail, goal-oriented
- Commitment to excellent customer service
- Ability to prioritize and manage multiple responsibilities
- SAP experience is a plus
- Working on-site (in-office) from our GREATER-ATLANTA AREA office (site TBD)
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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