Alarm Install Coordinator

2 months ago


Phoenix, United States TEKsystems Full time
Job DescriptionJob Description

CONTRACT TO HIRE- 6 MONTHS
Project Coordinator that can be trained to work a phone dialer/program and create/scheduling in Mastermind.
Working in a office/call center environment. Making calls to existing ADT customers and schedule install techs to come to their home and upgrade their security systems.
Back office administrative work. Using Excel, Spreadsheet and dialing system.
Operating daily with internal ADT employees using Microsoft Office and Microsoft Excel

Main Duties:
Coordinate, prioritize, and schedule installations. Use Telemar system to schedule installation appointments. Confirm all installation appointments daily. Use IBT to track all scheduled installations. Use O2C Portal to manage customer contracts and associated paperwork. Write up phone sales. Other duties as assigned, which may include but are not limited to: Act as payroll liaison/Enter time tickets into OTM Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filing, backup when Lead Admin is out. Handle incoming customer/associate relations calls. Process accounts payable invoices Process receivables (installation checks



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