Fire Alarm Service Technician
1 month ago
This position reports to the Fire Alarm Manager or their designated Agent. The Fire Alarm Service Technician will be responsible for troubleshooting and repairing deficiencies and service on a variety of fire alarm system devices in a professional and timely manner. The Technician will be expected to meet weekly service and productivity goals. You will also be responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers.
Job Responsibilities
- Manage their time to complete the maximum amount of service and repairs while maintaining a high level of quality.
- Protect and maintain company equipment.
- Complete service reports on company tablet and ensure information is correct on deficiencies and repairs
- Achieve any weekly productivity goals assigned by the Fire Alarm Manager or designated Agent.
- Learn applicable fire protection codes and obtain applicable state licensing.
- Protect and maintain company equipment.
- Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.
- Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.
- Perform any other tasks assigned by the Fire Alarm Manager or Agent.
Job Qualifications:
- Prior fire alarm service experience required.
- CSA FA2 license a plus but not required.
- Applicable licensing and certification required by National, State and Local codes.
- Ability to learn applicable installation, inspection, and servicing codes.
- Ability to participate in on-call rotation.
- A strong work ethic and professional appearance.
- Excellent communications, and customer service skills.
- Possess a valid driver's license and driving record that meets company requirements.
Preferred Qualifications
- Applicable experience either in the fire protection industry or the commercial customer service business in some capacity.
- A fire alarm systems background or a background working as a licensed electrician.
- Ability and willingness to obtain NICET and other trade specific certifications as necessary.
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