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Office Assistant

2 months ago

West Yarmouth, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for an Office Assistant in West Yarmouth, Massachusetts. The selected individual will play a crucial role in supporting our daily operations in the construction industry. This role is ideal for someone who is adept in Microsoft Office Suites, customer service, and has an understanding of office and billing functions.

Responsibilities:

• Respond to incoming calls and take detailed messages
• Manage data entry tasks, focusing on invoice information
• Handle general office tasks, ensuring smooth daily operations
• Maintain an organized filing system for easy access to documents
• Deliver exceptional customer service, addressing customer inquiries promptly and professionally
• Oversee office correspondence, ensuring all communications are answered and filed appropriately
• Utilize Microsoft Office Suites and other software like About Time for various clerical duties
• Monitor customer accounts and take necessary actions when required
• Ensure all office functions are carried out efficiently
• Manage and process customer credit applications with accuracy and speed.• Proficient in Microsoft Excel, able to create, manage, and optimize spreadsheets for various office functions
• Skilled in the use of Microsoft Office Suites, including PowerPoint, Access, and Publisher
• Comfortable with Microsoft Outlook, able to manage email communications effectively and efficiently
• Familiarity with Microsoft Word, able to create, edit, and format documents as required
• Knowledge and experience with general office functions, including filing, scheduling, and organization
• Proficiency in using 'About Time' software for time tracking and project management
• Able to handle billing functions, including invoice processing and payment tracking
• Experience in performing clerical duties such as data entry, photocopying, and faxing
• Comfortable with handling correspondence, both written and digital, with clients, suppliers, and other stakeholders
• Excellent customer service skills, able to communicate effectively and resolve issues in a timely manner.