Systems Administrator

2 weeks ago


Jacksonville, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering an exciting opportunity for a Systems Administrator in the Motor Freight Forwarder industry, based in Jacksonville, Florida. The successful candidate will play a critical role in ensuring the optimal functionality and security of all computing devices within our organization. This role involves direct interaction with users to resolve hardware-related issues and requires a high level of customer service.

Responsibilities:
• Deploy, configure, and maintain all computing devices, including desktop computers, handheld devices, printers, and other related technology.
• Ensure all devices are functioning optimally, are updated, and meet the organization's performance and security standards.
• Manage hardware proactively, including monitoring and resolving issues via system alerts.
• Provide excellent customer service, understanding that replacing a person’s machine can be stressful and alleviating this by being thoughtful and proactive in anticipating user needs.
• Maintain meticulous inventory management and adhere to refresh cycles to uphold the organization's operational efficiency.
• Utilize skills in Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, Firewall Technologies, and more to perform duties effectively.
• Implement AB Testing and Cluster Analysis to improve system performance.
• Administer Active Directory and Backup Technologies to ensure data integrity and security.
• Support desktop applications, desktop as a service, and desktop deployment.
• Manage and resolve issues related to Mac OS, Mac Computers, Windows 11, and other computer hardware.
• Handle issues related to multi-function printers and label printers.• Minimum of 3 years of experience as a Systems Administrator or in a similar role.
• Demonstrable proficiency in Cisco Technologies.
• Strong knowledge of Citrix Technologies.
• Experience with Cloud Technologies is required.
• Familiarity with Dell Technologies.
• Proficiency in Firewall Technologies.
• Experience with AB Testing is preferred.
• Extensive knowledge of Active Directory.
• Familiarity with Backup Technologies.
• Ability to perform Cluster Analysis.
• Strong understanding of Computer Hardware.
• Experience with Intune is a plus.
• Proficiency in Mac OS and Mac Computers.
• Knowledge of Windows 11 is essential.
• Experience in Desktop Support, Desktop Administration, Desktop Applications, Desktop as a Service, and Desktop Deployment.
• Knowledge of Multi-function Printers and Label Printers is necessary.

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