Call Center Manager

3 weeks ago


Kennesaw, United States Employ Partners Full time
Job DescriptionJob Description

Job Title: Call Center Manager
Location: Kennesaw, GA 30144
Pay: $85-$95K per year plus targeted 10% bonus
Job Type:  Direct Hire, Full-Time
Shift: 1st | Mon-Fri| Must be available between 7am-9pm


Are you looking for a job that offers great benefits, great pay and a chance to shape your team into the positive work environment so many employees are looking for?


  • Call Center Manager description:
  • Lead a team of 35 call center reps and leads
  • Make sure your teams KPI’s meet and exceed all goals
  • Identify ways to improve and implement solutions
  • Build a culture of excellence by mentorship and a hands-on, open-door policy style of management
  • Implement sales training guidelines and scripts 
  • Strengthen leadership capabilities of Team Leads
  • Foster a positive, high-morale environment 


Must Haves:

Must be proficient in Microsoft Excel

Must have managed a team of 35 or more

Associate or Bachelors in Business Management

Service Titan experience a huge BONUS



Employ Partners, Inc. is a full-service staffing and recruiting firm. Our mission is to source, attract, engage, and retain quality employees for our valued clients in the local communities we serve. We are growing and always seeking great employees

#EmployHMG

Company DescriptionOur company is a full service staffing and recruiting firm with clients all throughout northern Metro Atlanta. We are 100% woman owned. Employ Partners focuses on office professional staffing and Employ NOW focuses on industrial and manufacturing. We are growing and always seeking great employees to represent our companies. We have LOTS OF JOBS available so apply with us todayCompany DescriptionOur company is a full service staffing and recruiting firm with clients all throughout northern Metro Atlanta. We are 100% woman owned. Employ Partners focuses on office professional staffing and Employ NOW focuses on industrial and manufacturing. We are growing and always seeking great employees to represent our companies. We have LOTS OF JOBS available so apply with us today
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