Business Operations Manager
5 days ago
About Valvoline Express Care
We are a leading auto service and repair company with 9 locations across Metro Atlanta, founded in 2004. Our team prides ourselves on excellent teamwork, a strong business model, and a healthy company culture that truly cares about our customers.
Key Responsibilities:
- To deliver exceptional customer service, professionally, safely, and efficiently;
- To train, develop, and lead a high-performing team;
- To operate and grow a profitable auto service and repair business.
Our goal is to exceed customer expectations every day.
Compensation Package
Competitive salary: $50,000 - $60,000 per year
Weekly salary guaranteed
Monthly bonus opportunities and incentives
Quarterly performance evaluations
Health insurance options (medical, dental, vision)
Retirement plan/401k with 4% company match
Paid vacation
Paid On-the-Job Training and ASE Training/Certification Program
Long-term career potential with a solid company.
Job Responsibilities
As a Store Manager, you will be responsible for overseeing daily operations, resolving customer complaints promptly, and ensuring customer satisfaction metrics are met;
Maintaining sales productivity, store appearance, and merchandising standards;
Scheduling employees for effective center coverage and efficient use of labor;
Providing thorough training to new employees;
Performing routine vehicle inspections and maintenance tasks;
Monitoring cash register functions and credit card handling;
Administering employee discipline and discharge employees as required.
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