Administrative Assistant
3 weeks ago
We are offering a contract opportunity for an Administrative Assistant with front desk support duties in Union City, California.
This role is in the administrative industry and will be based in a busy, dynamic workplace. As an Administrative Assistant, you will be tasked with a range of duties, including data entry, customer service, and maintaining organized records of customer interactions. This is for a public agency so professionalism at all times is critical.
Job Title: Administrative Receptionist Location: Union City, California Employment Type: Contract with an anticipated duration until the end of 2024, with the potential for extension Schedule: Monday - Friday, 9:00 AM - 5:00 PM 100% onsite
Key Responsibilities:
- Data entry, printing, and filing within Microsoft Office Applications such as Excel and SharePoint along with other database systems
- Responsible for accurate and efficient processing or administrative tasks Support internal team Handle inbound and outbound calls, providing excellent customer service and answering inquiries
- Directing customers to appropriate team member based on request type
- Receive and direct visitors professionally, ensuring a positive first impression
- Sort and distribute incoming mail, accept and process credit payments Provide letter preparation and mailing, as needed
- Properly receive and forward plans received over the counter
- Understand and operate work room equipment
- Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
- Strong computer and data entry skills
- Detail oriented
- Professional demeanor and appearance
- Experience in answering inbound calls and managing inbound/outbound calls
- Strong customer service skills with the ability to interact professionally with all levels of staff and the public
- Proven ability to handle data entry tasks with accuracy and attention to detail Experience in managing email correspondence in a business setting
- Excellent time management and organizational skills
- Ability to work independently and as part of a team
- Strong oral and written communication skills
- High level of discretion and confidentiality handling sensitive information
- Ability to multitask in a fast-paced environment while maintaining high level of professionalism
- Proactive attitude with a problem-solving mindset Willingness to learn new systems and processes quickly.
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