Administrative Assistant

3 weeks ago


Union City, United States Robert Half Full time
Job DescriptionJob Description

We are offering a contract opportunity for an Administrative Assistant with front desk support duties in Union City, California.


This role is in the administrative industry and will be based in a busy, dynamic workplace. As an Administrative Assistant, you will be tasked with a range of duties, including data entry, customer service, and maintaining organized records of customer interactions. This is for a public agency so professionalism at all times is critical.


Job Title: Administrative Receptionist Location: Union City, California Employment Type: Contract with an anticipated duration until the end of 2024, with the potential for extension Schedule: Monday - Friday, 9:00 AM - 5:00 PM 100% onsite


Key Responsibilities:

  • Data entry, printing, and filing within Microsoft Office Applications such as Excel and SharePoint along with other database systems
  • Responsible for accurate and efficient processing or administrative tasks Support internal team Handle inbound and outbound calls, providing excellent customer service and answering inquiries
  • Directing customers to appropriate team member based on request type
  • Receive and direct visitors professionally, ensuring a positive first impression
  • Sort and distribute incoming mail, accept and process credit payments Provide letter preparation and mailing, as needed
  • Properly receive and forward plans received over the counter
  • Understand and operate work room equipment
  • Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
  • Strong computer and data entry skills
  • Detail oriented
  • Professional demeanor and appearance
  • Experience in answering inbound calls and managing inbound/outbound calls
  • Strong customer service skills with the ability to interact professionally with all levels of staff and the public
  • Proven ability to handle data entry tasks with accuracy and attention to detail Experience in managing email correspondence in a business setting
  • Excellent time management and organizational skills
  • Ability to work independently and as part of a team
  • Strong oral and written communication skills
  • High level of discretion and confidentiality handling sensitive information
  • Ability to multitask in a fast-paced environment while maintaining high level of professionalism
  • Proactive attitude with a problem-solving mindset Willingness to learn new systems and processes quickly.


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