General Motors Automotive Service Advisor

4 weeks ago

Norfolk, United States Hendrick Automotive Group Full time
Job DescriptionJob Description

Are you looking to make a career as an automotive service professional? Build your career with Hendrick Automotive Group, the nation's largest privately held automotive group and #1 in the U.S. in terms of online reputation for 5 straight years (Reputation.com). Hendrick Automotive Group is a back-to-back winner of Automotive News's "Best Dealerships to Work For" Award At Hendrick, we consistently promote from within. We are seeking dedicated and knowledgeable Service Advisors to join our General Motors service teams at Rick Hendrick Cadillac/Chevrolet in Norfolk, VA. Many of our top leaders started their career in this position and grew with the company


Job Summary:

  • As the first point of contact for our clients in the service department, Service Advisors play an integral role in representing our commitment to EXCEPTIONAL customer service and automotive care. Your expertise will guide customers through the maintenance and repair process, ensuring a seamless and satisfying experience.


Pay Range:

  • $4,000 - $9,000 per month (commissions based on job performance).


Benefits:

  • Rewarding performance based pay plans and bonuses
  • Service Advisor Onboarding Program
  • The Best Dealership Facilities in the Area
  • 401(k) with Company Match
  • Largest privately owned auto group in the country, GREAT career growth potential
  • Paid Medical - NO COST Employee Healthcare and Prescription Plan
  • Generous paid time off/vacation and sick days
  • Basic Life Insurance
  • NO COST Employee Assistance Program
  • Paid Factory Training
  • Comprehensive employee recognition/rewards programs
  • Hendrick Automotive Group is a back-to-back winner of Automotive News's "Best Dealerships to Work For" Award
  • Successful Team approach with Doing Business the Right Way Focus


Qualifications:

  • Valid Driver's License.
  • College Degree, High School Diploma or equivalent.
  • 3 years of Service Advisor experience in a dealership (General Motors or similar).
  • Able to work Full Time, 5-days per week, business hours Monday-Saturday.
  • Prior Experience advising customers on warranty protections and potential cost savings, scheduling service appointments, providing accurate estimates for labor/parts, and coordinating with dealership parts/service departments.
  • Able to greet customers, establish rapport, collaborate with technicians and mechanics to ensure understanding of vehicle problems and timely repairs/maintenance.
  • Able to monitor service maintenance progress to keep customers informed of status, delays, or any additional repairs needed.
  • Prior Experience processing repair orders, invoices, and payment transactions in accordance with company policies.
  • Able to maintain CSI at or above company and manufacturer standards.
  • Able to manage customer service complaints and resolve issues to ensure customer satisfaction.
  • Knowledge of dealership software programs such as Reynolds & Reynolds.
  • Able to communicate effectively with customers and company personnel.
  • Able to follow Safeguards rules and regulations.


To perform the job successfully, an individual should demonstrate the company's core values of Servant Leadership, Teamwork, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement. For more information, please visit www.hendrickcareers.com. Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

 

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization.






Compensation details: 50000-100000



PI68deb8183f3a-25405-35370191

  • General Motors Automotive Service Advisor

    4 weeks ago

    Norfolk, United States Disability Solutions Full time

    Are you looking to make a career as an automotive service professional? Build your career with Hendrick Automotive Group, the nation's largest privately held automotive group and #1 in the U.S. in terms of online reputation for 5 straight years (Reputation.com). Hendrick Automotive Group is a back-to-back winner of Automotive News's "Best Dealerships to Work...

  • Chevrolet Automotive Service Advisor

    6 days ago

    Norfolk, United States Hendrick Automotive Group Full time

    Job DescriptionJob DescriptionAre you looking for stable company to grow with? Build your career with Hendrick Automotive Group, the nation's largest privately held automotive group and #1 in the U.S. in terms of online reputation for 5 straight years (Reputation.com). Hendrick Automotive Group is a back-to-back winner of Automotive News's "Best...

  • Automotive Service Professional

    4 weeks ago

    Norfolk, Virginia, United States Hendrick Automotive Group Full time

    Are you looking to build your career as an automotive service professional? Hendrick Automotive Group, the nation's largest privately held automotive group and the U.S. leader in online reputation for 5 consecutive years, is seeking dedicated and knowledgeable Service Advisors to join our General Motors service teams at Rick Hendrick Cadillac/Chevrolet in...

  • Chevrolet Automotive Service Advisor

    5 days ago

    Norfolk, United States Disability Solutions Full time

    Are you looking for stable company to grow with? Build your career with Hendrick Automotive Group, the nation's largest privately held automotive group and #1 in the U.S. in terms of online reputation for 5 straight years (Reputation.com). Hendrick Automotive Group is a back-to-back winner of Automotive News's "Best Dealerships to Work For" Award!At...

  • Certified Automotive Technician

    5 days ago

    Norfolk, United States Hendrick Automotive Group Full time

    Rick Hendrick Chevrolet (Norfolk)Location: 6252 Virginia Beach Blvd, Norfolk, Virginia 23502Summary:  As a Certified Automotive Technician you will be responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.Identifies necessary vehicle repairs and maintenance.Performs vehicle repairs and...

  • Experienced Automotive Technician Wanted

    4 weeks ago

    Norfolk, Virginia, United States Hendrick Automotive Group Full time

    About the RoleWe are seeking an experienced and skilled Automotive Technician to join our team at Rick Hendrick Chevrolet in Norfolk, VA.Job SummaryThis is a challenging and rewarding role that requires a high level of technical expertise and a commitment to delivering exceptional customer service.ResponsibilitiesExamine customer vehicles to diagnose and...

  • Wealth Advisor

    4 weeks ago

    Norfolk, United States Old Point Financial Full time

    Description Position Summary: The Wealth Advisor is a registered representative responsible for client acquisition, growth and servicing by providing a balanced combination of professional investment management and personalized financial advice. The Wealth Advisor shares the organization's commitment to understand, care for, and guide financial decisions...

  • Wealth Advisor

    4 weeks ago

    Norfolk, United States Old Point Full time

    Position Summary: The Wealth Advisor is a registered representative responsible for client acquisition, growth and servicing by providing a balanced combination of professional investment management and personalized financial advice. The Wealth Advisor shares the organization’s commitment to understand, care for, and guide financial decisions involving...

  • Customer Sales Representative

    2 weeks ago

    Norfolk, Virginia, United States Hendrick Automotive Group Full time

    We are seeking a highly motivated and results-driven Customer Sales Representative to join our team at Hendrick Automotive Group.The successful candidate will be responsible for selling new or used vehicles at a profit, while ensuring customer satisfaction. With a focus on providing exceptional customer service, you will work closely with customers to...

  • Jr. Automotive Technician

    5 days ago

    Norfolk, United States T.O. Haas Tire & Auto Full time

    Overview ** Immediate opening for Jr. Automotive Technicians/Mechanics ** T.O. Haas Tire serves the community! We have been in business since 1947, T.O. Haas Tire has 24 locations across Nebraska, Kansas and Iowa and we're growing fast! We sell many tire brands for cars, pickups, SUVs, tractors, trailers, ATVs, pivot irrigation systems, and more. In...

  • Junior Automotive Technician

    3 days ago

    Norfolk, United States T.O. Haas Tire & Auto Full time

    Overview ** Immediate opening for Jr. Automotive Technicians/Mechanics ** T.O. Haas Tire serves the community! We have been in business since 1947, T.O. Haas Tire has 24 locations across Nebraska, Kansas and Iowa and we‘re growing fast! We sell many tire brands for cars, pickups, SUVs, tractors, trailers, ATVs, pivot irrigation systems, and more. In...

  • Jr. Automotive Technician

    5 days ago

    Norfolk, United States T.O. Haas Tire & Auto Full time

    Overview Immediate opening for Jr. Automotive Technicians/Mechanics T.O. Haas Tire serves the community! We have been in business since 1947, T.O. Haas Tire has 24 locations across Nebraska, Kansas and Iowa and we're growing fast! We sell many tire brands for cars, pickups, SUVs, tractors, trailers, ATVs, pivot irrigation systems, and more. In addition...

  • Master Body Repair Specialist

    4 weeks ago

    Norfolk, Virginia, United States Hendrick Automotive Group Full time

    The Hendrick Automotive Group is seeking a highly skilled Master Body Repair Specialist to join our team at the Rick Hendrick Chevrolet Collision Center in Norfolk, Virginia.About the Job:We are looking for a dedicated professional with a passion for delivering exceptional repairs and outstanding customer service. As a Master Body Repair Specialist, you will...

  • State Inspector Technician

    2 weeks ago

    Norfolk, Virginia, United States CARMASTERS AUTOMOTIVE Full time

    Job Title: Certified State InspectorAbout Us: CarMasters Automotive is a full-service automotive repair center serving the Hampton Roads area since 1998. We are a certified Napa GOLD AutoCare repair center, ASE Blue Seal Certified, RepairPal Top Shop, and Motorist Assurance Program participating shop.Job Summary:We are seeking a qualified Certified State...

  • Automotive Sales Representative

    4 weeks ago

    Norfolk, Virginia, United States White Chrysler Jeep Dodge Full time

    Automotive Sales Representative RoleWe are seeking a skilled sales professional to join our team at White Chrysler Jeep Dodge. As an Automotive Sales Representative, you will be responsible for guiding customers through the car buying process, negotiating deals, and presenting back end products. Your goal will be to provide exceptional customer service and...

  • Certified Automotive Technician

    3 weeks ago

    Norfolk, United States Hendrick Automotive Group Full time

    Rick Hendrick Chevrolet (Norfolk)Location: 6252 Virginia Beach Blvd, Norfolk, Virginia 23502Summary:  Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.Identifies necessary vehicle repairs and maintenance.Performs vehicle repairs and maintenance.Documents services performed.Performs services...

  • Automotive Controller

    4 weeks ago

    Norfolk, United States Classic Toyota of Hampton Full time

    Job Title: Controller Reports to: Chief Financial Officer (CFO) Position Overview: As our business expands, we are seeking a driven Controller to oversee and ensure the precision of our financial statements. The Controller will be instrumental in implementing robust compliance measures and managing essential controls to support our financial objectives. This...

  • Automotive Controller

    2 weeks ago

    Norfolk, United States Classic Toyota of Hampton Full time

    Job Title: Controller Reports to: Chief Financial Officer (CFO) Position Overview: As our business expands, we are seeking a driven Controller to oversee and ensure the precision of our financial statements. The Controller will be instrumental in implementing robust compliance measures and managing essential controls to support our financial objectives. This...

  • Automotive Controller

    4 weeks ago

    Norfolk, United States Classic Toyota of Hampton Full time

    Job Title: Controller Reports to: Chief Financial Officer (CFO) Position Overview: As our business expands, we are seeking a driven Controller to oversee and ensure the precision of our financial statements. The Controller will be instrumental in implementing robust compliance measures and managing essential controls to support our financial objectives. This...

  • Automotive Financial Manager

    1 month ago

    Norfolk, Virginia, United States Classic Toyota of Hampton Full time

    Controller Job DescriptionAt Classic Toyota of Hampton, we are seeking a highly skilled and experienced Controller to join our team. As a key member of our financial operations, the Controller will play a pivotal role in ensuring the accuracy and precision of our financial statements.Key Responsibilities:Supervise daily bank deposits, including ACH and wire...