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Administrative Assistant

1 month ago

Battle Creek, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity in the non-profit industry in Battle Creek, Michigan. The role is for an Administrative Assistant who will be a part of our Human Resources department. As an Administrative Assistant, you will be responsible for managing and resolving inbound calls, providing exceptional customer service, and handling data entry tasks.

Responsibilities:

• Efficiently handle inbound and outbound calls, answering inquiries and resolving any issues promptly
• Provide exceptional customer service to support and enhance the customer experience
• Carry out data entry tasks accurately, ensuring all customer information is up-to-date
• Maintain regular email correspondence with customers, responding to their queries and concerns in a timely manner
• Utilize Microsoft Excel, Outlook, and Word to maintain records and schedule appointments
• Assist in the onboarding process of team members, providing necessary staffing assistance
• Handle various office equipment such as scanners, office phones, fax machines, and copy machines
• Display an eagerness to learn new technologies that can enhance operational efficiency
• Ensure discretion and confidentiality in handling sensitive information
• Perform other duties as assigned to support the smooth functioning of the Human Resources department.• Position: Administrative Assistant in the Non-Profit sector
• Education: Applicant must hold an Associates degree or higher
• Experience: A minimum of two years of relevant work experience is required
• Skills: Proficiency in answering inbound calls and managing inbound and outbound calls
• Customer Service: Demonstrated ability to provide exceptional customer service
• Data Entry: Experience with data entry and maintaining accurate records
• Email Correspondence: Ability to manage detail oriented email correspondence effectively
• Microsoft Office: Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word is essential
• Scheduling: Must be able to schedule and manage appointments efficiently