Administrative Assistant

1 week ago


New York, United States Robert Half Full time
Job DescriptionJob Description

We are in the market for a diligent Administrative Assistant to provide support within our organization. This role is located in Brooklyn, New York, and offers a short term contract employment opportunity. The Administrative Assistant will be crucial in handling inbound calls, providing exceptional customer service, managing data entry tasks, and maintaining email correspondence.


Responsibilities

• Address and respond to inbound calls promptly and professionally.

• Provide top-notch customer service to clients and customers.

• Manage and execute data entry tasks accurately.

• Maintain professional email correspondence with clients, customers, and internal teams.

• Utilize Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word to accomplish tasks and projects.

• Schedule appointments and manage calendars efficiently.

• Handle both inbound and outbound calls as necessary.

• Ensure all customer interactions are documented and records are maintained accurately.

-MUST BE BILINGUAL IN MANDARIN OR CANTONESE

• Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word.

• Experience with answering inbound and outbound calls.

• Exceptional customer service skills.

• Ability to perform data entry tasks with accuracy and attention to detail.

• Strong written communication skills for email correspondence.

• Experience with scheduling appointments in a professional setting.

• Ability to multitask and prioritize in a fast-paced environment.

• Strong organizational and time management skills.

• Ability to work both independently and as part of a team.

• Excellent problem-solving skills and a proactive approach to resolving issues.

MUST BE BILINGUAL IN MANDARIN OR CANTONESE



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