Director of Food and Beverage

2 weeks ago

Des Moines, United States Lakeside Hotel Casino Full time
Job DescriptionJob DescriptionAt Lakeside, we're more than just a company. We pride ourselves on being responsible, loyal, and friendly with our customers and employees. Every team member is dedicated to enhancing our guests' satisfaction by fostering relationships and delivering exceptional service at a great value. We create a convenient, welcoming, and casual atmosphere for everyone who walks through our doors.As the Director of Food and Beverage, you will lead a team committed to excellence, manage daily activities, and drive the success of our hospitality services. This position is responsible for the overall strategic direction of West Lake Bar & Grill, The Express Coffee Shop, casino beverage, banquets, kitchen, and other F&B-related areas.

Key Responsibilities:

  • Lead and manage the F&B departments, supporting the front and back of the house managers and supervisors.
  • Ensuring all F&B outlets meet and maintain all company and State Health Department rules and regulations.
  • Create and manage budgets, monitor forecasts, and achieve operational goals.
  • Foster a team culture and develop staff.
  • Ensure team members consistently demonstrate proactive service.
  • Analyze and improve guest satisfaction.
  • Optimize labor productivity based on real-time business needs.
  • Ensure compliance with laws, regulations, and company policies.
  • Develop staff skills and manage performance.
  • Maintain compliance with Iowa Racing and Gaming Commission and other regulations.
  • Obtain and maintain a valid gaming license.
  • Work flexible hours, including nights, weekends, and holidays.
  • Acts as Manager on Duty periodically.
  • Oversee staffing, training, performance appraisals, and employee relations.

Skills and Abilities:

  • Effective communication in English.
  • Proficiency in point-of-sale software, Microsoft Office, and basic computer skills.
  • Strong mathematical skills.

Qualifications: BS degree and/or related experience.

Employee Benefits:

  • PTO earned each pay period.
  • Paid Holidays.
  • Medical, Dental, Vision, and Virtual Doctor Visits.
  • 401(k) with Company Match.
  • 1 X's Salary Free Employee Life Insurance.
  • Optional coverages: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance, LegalSheild, and Pet Insurance.
  • Free employee assistance plan Includes legal guidance, counseling sessions, and more.
  • Employee Discounts, Team Celebrations, Awards, and more

DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status, or marital status.

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