Medical Front Desk Specialist

4 weeks ago


Chattanooga, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking a Medical Front Desk Specialist to join our team in the healthcare industry, located in Chattanooga, Tennessee. This role offers a contract to hire employment opportunity. As a Medical Front Desk Specialist, you will be primarily handling front office reception and administrative tasks, including patient interaction and data management.

Responsibilities:

• Respond to patient inquiries in person or over the phone, and guide them accordingly.
• Schedule and confirm future appointments for patients.
• Manage patient data, including medical records and reporting statistics, ensuring confidentiality and accuracy.
• Operate EHR SYSTEM and Medisoft for a variety of administrative tasks.
• Utilize Microsoft Excel to organize and report data accurately.
• Participate in insurance and billing procedures, ensuring they are carried out efficiently.
• Guide patients to their respective areas for their appointments.
• Maintain the front desk area, ensuring it is tidy, presentable, and well-stocked with necessary supplies.
• Manage sensitive information with utmost confidentiality.
• Oversee patient check-ins and check-outs, and assist with patient registration.• Must possess a minimum of 1 year of experience in a similar role within the Healthcare/NHS industry
• Proficient in the use of EHR System and Medisoft
• Strong knowledge of various medical software is essential
• High proficiency in Microsoft Excel is required
• Experience in handling insurance matters in a healthcare setting
• Must have experience in contacting and directing patients
• Ability to efficiently handle patient check-in procedures
• Excellent communication and interpersonal skills
• High attention to detail and ability to multitask
• Must be able to maintain patient confidentiality and adhere to all relevant healthcare regulations and standards.

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