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Administrative Assistant

1 month ago

Eugene, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for an Administrative Assistant in EUGENE, Oregon. This role is within the insurance brokerage industry and involves a multitude of administrative tasks. The successful candidate will be critical in ensuring smooth operations within our busy work environment and will contribute to customer satisfaction by providing timely and accurate services.

Responsibilities:

• Answer inbound and make outbound calls to facilitate customer queries
• Provide exceptional customer service to enhance customer experience
• Perform data entry tasks and maintain accurate records
• Communicate effectively through email correspondence with customers and team members
• Schedule appointments and meetings as required
• Utilize Microsoft Excel, PowerPoint, Word, and Outlook to complete tasks efficiently
• Assist in the processing of insurance commissions and contracts
• Cover front desk duties when necessary, ensuring detail oriented representation at all times
• Actively contribute to the annual enrollment period by providing necessary administrative support
• Assist with miscellaneous administrative tasks as needed.• Proficiency in Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word.
• Ability to handle inbound and outbound calls effectively.
• Outstanding customer service skills.
• Strong data entry skills.
• Ability to correspond professionally via email.
• Excellent organizational skills to schedule appointments.
• Ability to multitask and prioritize tasks effectively.
• Strong written and verbal communication skills.
• Attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Solid administrative skills and office management experience.
• Ability to maintain a high level of confidentiality.