Customer Service Specialist

3 days ago


San Antonio, United States Randstad Full time
Job DescriptionJob Description

Be Part of Something Bigger

We’re more than a pest control company – we’re a community of dedicated professionals working together to protect homes and families. If you’re looking for a meaningful career where you can make an impact, grow your skills, and be part of a team that values your contributions, this is the opportunity for you

As a Customer Support Specialist, you’ll be the friendly voice our customers rely on. Your ability to provide exceptional service and solve problems will ensure their peace of mind and satisfaction with our industry-leading pest defense solutions.

APPLY TODAY

salary: $16.99 - $17 per hour
shift: First
work hours: 8 AM - 6 PM
education: High School

Responsibilities

Responsibilities:

  • Answer inbound calls, provide expert guidance, and schedule services with efficiency and care.
  • Provide information about the products and services
  • Resolve customer problems with invoices and billing questions
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • 1+ year of customer service experience
  • High School Diploma
  • Professional verbal and written communication
  • A strong desire to help customers and solve problems effectively
  • Ability to multitask while maintaining accuracy in a fast-paced environment
  • Computer Savvy

Location: Onsite in San Antonito, TX


Skills
  • Active Listening
  • Telephone Etiquette
  • Basic Computer Skills
  • Typing Skills
  • Customer Service
  • Customer support
  • Technical Support
  • Follow-up
  • Empathy
  • CRM
  • Customer Relations
  • Collections
  • Data Entry
    Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced
    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.



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