Customer Service Associate
2 months ago
The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Pay $16.50/hr Schedule: 5pm-1am including weekends and holidays, days off are during the week. Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills Apply today and shift your career into drive for tomorrow Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts –Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
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Customer Service Associate
2 weeks ago
San Antonio, Texas, United States Papa John's Full timePapa John's is a dynamic and fast-paced work environment where you'll have the opportunity to excel in a team-oriented setting. As a Customer Service Associate, your key responsibilities will include preparing ingredients and taking orders to ensure prompt and accurate service to our customers.We're committed to providing exceptional customer experiences,...
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Associate Customer Service Representative
3 months ago
San Antonio, United States Wells Fargo Full timeSupport customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, Customer Service Representative, Customer Service, Associate, Customer Experience, Representative, Training,...
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Customer Service Representative Associate
1 month ago
San Antonio, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Representative Associate to join our team based in San Antonio, Texas. The Customer Service Representative Associate role offers a long-term contract employment opportunity. As a Customer Service Representative Associate, you will be responsible for a variety of tasks, including managing...
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Retail Customer Service Associate
1 month ago
San Antonio, United States FedEx Full timeFedEx - JobID: PDX_FEC_5ACB0EA9-C5C3-4973-B41A-02C215F2AE5C_240414 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
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Retail Customer Service Associate
2 weeks ago
San Antonio, United States FedEx Full timeFedEx - JobID: PDX_FEC_D47BDEF3-B2CB-490D-B6DA-A49069C8EF85_239655 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
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Customer Service/Warehouse Associate
4 weeks ago
San Antonio, United States Daltile Full timeDal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions, and handling duties such as receiving, loading/unloading material, pulling/assembling...
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Customer Service/Warehouse Associate
4 weeks ago
San Antonio, United States Daltile Full timeDal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions, and handling duties such as receiving, loading/unloading material, pulling/assembling...
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Customer Service Warehouse Associate
3 weeks ago
San Antonio, United States Dal-Tile LLC Full timeJoin the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...
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Sales Associate
6 months ago
San Antonio, United States Drybar Shops Full timeOverview: *FLEXIBLE SCHEDULES, PAID TRAINING, $10 per HOUR (Plus commission -- there's no ceiling!)* Come be a part of a growing location with opportunities to advance! You will be a part of a fun and inclusive team who helps one another learn and grow their craft! Drybar is a blow dry-only hair salon and our philosophy is simple. Focus on one thing and be...
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Sales & Customer Service Associate
6 months ago
San Antonio, United States Massage Envy Full timeOverview: Do you love helping others? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Blanco Pointe . Massage Envy is the leader in accessible massage and skin...
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Customer Service Associate
7 months ago
San Antonio, United States Vincero Full timeCompany DescriptionPosition Overview: We are currently seeking a Customer Service Associate to join our retail team. This role is perfect for individuals who are passionate about delivering outstanding service, have excellent communication skills, and enjoy working in a dynamic retail environment. Responsibilities: Greet customers with a warm and friendly...
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Retail Sales Associate
3 months ago
San Antonio, United States Amazing Lash Studio Full timeOverview: ***MUST BE ABLE TO WORK WEEKENDS AND FELXIBLE DAYS*** Hiring immediately for a retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and...
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Customer Service Associate
3 weeks ago
San Antonio, Texas, United States NRG Energy Full timeJob Description:As a Customer Service Representative for NRG Energy, you will play a vital role in providing exceptional customer experiences. Your primary responsibility will be to answer phone calls, schedule appointments, and assist customers with inquiries.Key Responsibilities:Answer phone calls and resolve customer inquiries in a timely and professional...
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Customer Service Associate
2 months ago
San Antonio, United States Hertz Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...
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Loss Prevention Customer Service Associate II
2 months ago
San Antonio, United States Marshalls Full timeMarshalls - 8505 Blanco Road 78216 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns and count change...
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Loss Prevention Customer Service Associate II
3 months ago
San Antonio, United States T.J. Maxx Full timeT.J. Maxx - 415 W. Loop 1604 S. Suite 155 The Shops at Dove Creek 78245 [Asset Protection / Security] As a Loss Prevention Associate at T.J. Maxx, you'll: Provide courteous and knowledgeable service to internal and external customers; Engage customers, providing support and creating a positive shopping environment; Provide an effective deterrent to theft...
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Loss Prevention Customer Service Associate II
2 months ago
San Antonio, United States TJ Maxx Full timeT.J. Maxx - 415 W. Loop 1604 S. Suite 155 The Shops at Dove Creek 78245 [Asset Protection / Security] As a Loss Prevention Associate at T.J. Maxx, you'll: Provide courteous and knowledgeable service to internal and external customers; Engage customers, providing support and creating a positive shopping environment; Provide an effective deterrent to theft...
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Customer Experience Associate
4 months ago
San Antonio, United States Army & Air Force Exchange Service Full timeAs a Customer Experience Associate in Furniture/ Large Appliances, you will help customers discover new, innovative products and make shopping for furniture and large appliance fun and informative. As a Furniture/ Large Appliances team member, your e Customer Experience, Furniture, Associate, Experience, Appliance, Customer
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San Antonio, United States Wells Fargo Full timeSupport customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, Customer Service Representative, Customer Service, Banking, Associate, Customer Experience, Representative,...
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Retail Sales Associate
4 weeks ago
San Antonio, Texas, United States Hudson Group Full timeKey Responsibilities:As a Retail Sales Associate at Hudson Group, you will provide exceptional customer service to all guests, ensuring their experience meets the company's established standards. Your responsibilities will include greeting, serving, and responding to customers in a timely manner, as well as answering phone calls in a polite and timely...