Customer Service Specialist
6 days ago
Responsibilities:
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
Requirements:
- High school diploma/GED.
- Proficiency in Microsoft Office.
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to lift up to 50 lbs
About Air Equipment and Repair, Inc.:
ICAFe Companies specializes in fluid handling solutions in sectors such as Automotive, Wood, Agriculture, Electronics, Metal fabrication, Forniture, Mining, Leisure &Power Sports and General Industry as well as being a specialized company in Automotive Collisions Repair. ICAFe started in 1944 and has expanded through organic growth and strategic acquisition. We currently service the Midwest, Southeast, West Coast and all of Mexico.
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