System Administrator, Int
6 days ago
Responsibilities:
• Collaborate with the IT team to install, configure, and maintain enterprise applications.
• Troubleshoot and resolve application-related issues efficiently.
• Monitor application performance regularly to ensure availability and identify potential issues.
• Plan and execute software upgrades and updates.
• Develop and implement backup and recovery procedures for applications.
• Implement and manage security measures to safeguard applications.
• Create and maintain documentation for application configurations, procedures, and troubleshooting guidelines.
• Provide remote support to users in different locations using remote desktop tools and technologies.
• Install, configure, and troubleshoot software applications and operating systems on desktops and laptops when required.
• Use collaborative development tools and IT tracking systems for efficient workflow and issue tracking.
• Respond promptly to technical incidents and service requests from end-users.• Demonstrated proficiency in managing and maintaining servers and relevant upgrades
• Proven experience in IT security, networking, and configuration management
• Strong knowledge of operating systems, particularly Windows OS
• Ability to troubleshoot and resolve technical issues efficiently
• Excellent interpersonal and communication skills, with the ability to liaise effectively with stakeholders
• Strong documentation and planning skills, with a focus on implementing best practices
• Experience in providing deskside support and workstation support
• Ability to execute procedures and protocols effectively
• Experience in HR administration would be beneficial
• Proficiency in backup technologies and managing desktop hardware
• Degree in Computer Sciences or a related field is preferred
• Demonstrated ability to work well within a team and independently when required.
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