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Senior Systems Administrator

2 months ago

Nashville, Tennessee, United States BlueCross BlueShield of South Carolina Full time
Job Overview

Why consider a career with BlueCross BlueShield of South Carolina? For over seventy years, we have established ourselves as a cornerstone of the South Carolina community. Our A.M. Best rating of A+ (Superior) underscores our strength in the health insurance sector, making us the largest insurance provider in the state and a leading administrator of government contracts. Our advanced data processing center is among the most sophisticated in the Southeast, and our diverse subsidiaries enhance our business capabilities, allowing us to deliver exceptional service to our clients.


Key Responsibilities:
  • System Support: Provide comprehensive support and monitoring for applications, batch cycles, releases, and installations. Engage in collaborative work sessions for system support and issue resolution.
  • Installation and Configuration: Assist in the installation, configuration, and administration of applications. Address moderate to complex system performance issues and collaborate with internal teams and external vendors to ensure compliance with specifications.
  • Problem Analysis: Analyze and troubleshoot issues, implementing corrective actions when feasible. Communicate with on-call personnel to rectify abnormal application terminations.
  • Performance Evaluation: Monitor system performance in real-time and through reports, ensuring all scheduled applications execute successfully. Review and resolve any abnormal results from production processing.
  • Environment Verification: Ensure that both Production and Test environments are operational. Conduct testing as necessary and maintain documentation for accuracy and future reference.
  • Quality Assurance: Participate in quality assurance sessions for production implementations, releases, and disaster recovery exercises. Attend meetings to assess the impact on system availability and resource allocation.
  • Process Improvement: Identify opportunities for enhancing processes and cycles. Develop automation programs for the release process where applicable.

Required Skills and Qualifications:
  • Proficient in data storage techniques, database management, and programming methodologies.
  • Strong understanding of production system maintenance and the implications of program modifications.
  • Familiarity with structured techniques in program development.
  • Solid grasp of development, quality assurance, and integration methodologies.
  • Excellent communication and interpersonal skills.
  • Able to thrive under pressure and collaborate effectively within a team.
  • Detail-oriented with a focus on accuracy.

Technical Proficiencies:

Extensive knowledge of relevant operating systems, programming languages, and development tools utilized within the organization.


Work Environment:

A dynamic, multi-platform environment requiring 24/7 responsiveness to meet technical business needs. The role is customer-focused and project-oriented.


Educational Background:

A Bachelor’s degree in Computer Science, Information Technology, or a related field is required, or equivalent experience.


Experience:

A minimum of four years of technical experience in systems analysis, design, or programming is essential.


Shift Requirements:

Early morning shifts starting around 4:30 AM Central, with an expected duration of 8-9 hours. Occasional nights and weekends may be required for off-hours production implementations.


Compensation:

The anticipated pay range for this position is between $35.00 and $43.00 per hour.


Benefits:

Comprehensive benefits package including Medical, Dental, Vision, and 401K, contingent upon meeting minimum eligibility requirements.