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System Administrator

2 months ago

nashville, United States ACL Digital Full time

Job Title: System Administrator

Location: Nashville, TN

Duration: Contract



Key Responsibilities

· Work with a development team to install, configure, and maintain enterprise applications.

· Provide support for application-related issues, troubleshooting and resolving software problems.

· Monitor application performance, ensuring availability and identifying potential issues.

· Plan and execute software updates and upgrades.

· Develop and maintain backup and recovery procedures for applications.

· Implement and manage security measures to protect applications.

· Create and maintain documentation for application configurations, procedures, and troubleshooting guidelines.

· Provide technical support to end-users for desktop, laptop, and peripheral issues as needed.

· Respond to and resolve technical incidents and service requests promptly.

· Use collaborative development tools and IT tracking systems, including Team Foundation Server (TFS), Development Operations (DevOps), Zendesk, and ServiceNow.

· Install, configure, and troubleshoot software applications and operating systems on desktops and laptops when required.

· Provide remote support to users in different locations using remote desktop tools and technologies.

· Collaborate with other IT team members to resolve complex technical issues and implement IT projects.

Minimum Requirements

· Bachelor’s degree in computer science, Information Technology, or a related field.

· Minimum of 5 years of experience in application administration.

· Proficiency in managing enterprise applications.

· Strong knowledge of Windows operating systems.

· Experience with Hyper-V or VMWare and provisioning servers in clustered environments.

· Familiarity with networking concepts and protocols.

· Knowledge of IT security best practices.

· Understanding of PowerShell scripting for automation and system management.

· Experience with SQL Server database administration, including performance tuning, backup and recovery, and security management.

· Manage and maintain Internet Information Services (IIS), including configuration, performance tuning, and troubleshooting.

· Install, renew, and manage SSL Certificates to ensure secure communication.

· Excellent problem-solving and analytical skills.

· Strong communication and interpersonal skills.

· Ability to read and write system documentation, and effectively communicate technical topics to business stakeholders both verbally and in writing.

· Ability to work independently and as part of a team.

· May require occasional evening or weekend work for system maintenance or emergencies.