Member Services Representative ll

7 days ago

Covina, United States Foothill Credit Union Full time
Job DescriptionJob Description
Description:

Position: Member Service Representative II - Floater

Salary Range: $19.00 to $25.39

Status: Full-time


Description

Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members. We focus on providing quality member service to our 300+ SEGs, including six hospitals, fourteen school districts, two colleges, seventeen private schools, businesses, and municipalities in the San Gabriel Valley.

Foothill Credit Union is a community advocate and strives to partner with other businesses and organizations dedicated to community involvement. We often participate in events and fundraising efforts benefiting the schools and organizations we serve to give back to our members and community.


Benefits:

We offer a competitive compensation package that includes benefits such as health, dental, and vision insurance, vacation time off, retirement plans, and professional development opportunities.

Health Insurance Coverage (Medical, Dental, and Vision)

401(k) Plan with dollar-for-dollar match (up to 6%)

Profit-Sharing Plan

Flexible Spending Account

Paid Time-Off Program

Educational Reimbursement Program

Paid Holidays

Special Recognition Programs

Referral Program


Summary:

The MSR ll delivers outstanding member service, aiming to surpass predetermined cross-selling targets. They actively contribute to achieving overall organizational objectives and ongoing promotional efforts while maintaining satisfactory member service benchmarks. As an MSR ll Branch Floater at Foothill, you will support our various branches by providing excellent customer service and operational assistance. This dynamic position offers the opportunity to work across different locations, gain valuable experience, and contribute to Foothill Credit Union's success.


Essential Duties and Responsibilities:

The job duties, responsibilities, and requirements represent the required knowledge, skill, and/or ability but may not be all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.

  • Perform tasks independently, analyze research, and resolve problems and members' issues with minimal supervision.
  • Consistently adhere to sales and service guidelines to provide an exceptional member service experience.
  • Receives and disburses funds, posts deposits, loan payments, transfers, withdrawals, addition, and deletion of authorized account signers.
  • Processes loan advances from credit card or line of credit accounts.
  • Issues cashier's checks
  • Balances cash drawer daily
  • May conduct limited activities associated with opening new accounts.
  • Assist members with complex requests.
  • Create a welcoming, friendly, professional environment when interacting with the public.
  • Consistently achieve cross-sell goals by promoting and selling products and services to fit the member's needs.
  • Scans and balances check in preparation for check processing.
Requirements:

Experience/Education Requirements:

  • High school diploma or equivalent
  • 1-3 years of credit union/banking experience.

Must have a solid understanding of the credit union regulations and statutes.


Other Skills and Abilities:

· Effective verbal and written communication skills.

· Reliable attendance and good judgment.

· Projects a professional image.

· Bilingual (Spanish/English) proficiency preferred.

· A valid California Class C Driver's License, a method of transportation when needed to carry out job-related essential functions, and at least minimum automobile insurance coverage as required by the State of California


Foothill Credit Union is an Equal Opportunity Employer and does not discriminate against any team member or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.



Compensation details: 19-25.39 Hourly Wage



PI11c11559d611-25405-34687506

  • Member Services Representative ll

    4 weeks ago

    Covina, United States Foothill Credit Union Full time

    Job Type Full-time Description Position: Member Service Representative II - Floater Salary Range: $19.00 to $25.39 Status: Full-time Description Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members. We focus on providing quality member service to our 300+ SEGs,...

  • Member Services Representative ll

    2 weeks ago

    Covina, United States Foothill Credit Union Full time

    Job Type Full-time Description Position: Member Service Representative II - Floater Salary Range: $19.00 to $25.39 Status: Full-time Description Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members. We focus on providing quality member service to our 300+ SEGs,...

  • Professional Sales Representative

    5 days ago

    West Covina, California, United States Inside Sales Representative Full time

    Job OpportunityWe are seeking a highly motivated and results-driven individual to join our sales team as an Inside Sales Representative. As a key member of our team, you will be responsible for selling food service equipment and supplies to new and existing customers.Key Responsibilities:Present and sell company products and services to customersProcess,...

  • Member Service Representative II

    1 week ago

    Covina, California, United States Foothill Credit Union Full time

    Job Title: Member Service Representative IIFoothill Credit Union is seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative II. In this role, you will be responsible for providing exceptional service to our members, ensuring their needs are met with efficiency and care.Key Responsibilities:Provide...

  • Member Services Representative II

    2 weeks ago

    Covina, California, United States Foothill Credit Union Full time

    Job Title: Member Services Representative IIJob Summary:Foothill Credit Union is seeking a highly skilled Member Services Representative II to join our team. As a key member of our operations team, you will be responsible for delivering exceptional member service, achieving sales and service goals, and contributing to the overall success of our...

  • Member Services Representative II

    6 days ago

    Covina, California, United States Foothill Credit Union Full time

    Job Title: Member Services Representative IIJob Summary:Foothill Credit Union is seeking a highly motivated and customer-focused Member Services Representative II to join our team. As a key member of our operations team, you will be responsible for providing exceptional member service, achieving sales and service goals, and contributing to the overall...

  • Member Services Representative II

    1 week ago

    Covina, California, United States Foothill Federal Credit Union Full time

    Job Title: Member Services Representative IIFoothill Federal Credit Union is seeking a highly skilled and motivated Member Services Representative II to join our team. As a key member of our operations team, you will be responsible for delivering exceptional member service, promoting and selling products and services, and contributing to the overall success...

  • Senior Member Service Representative

    1 week ago

    Covina, United States Foothill Credit Union Full time

    Description: Position: Member Service Representative II Salary Range: $19.00 to $23.60 per hour Status: Full-time, some Saturdays Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members. We focus on providing quality member service to our 300+ SEGs, including six...

  • Member Services Representative II

    5 days ago

    Covina, California, United States Foothill Credit Union Full time

    Job Title: Member Services Representative IIJob Summary:Foothill Credit Union is seeking a highly motivated and customer-focused Member Services Representative II to join our team. As a key member of our operations team, you will be responsible for delivering exceptional member service, promoting financial products and services, and contributing to the...

  • Member Service Representative II

    3 weeks ago

    Covina, United States Foothill Credit Union Full time

    Job Type Full-time Description Position: Member Service Representative IISalary Range: $19.00 to $23.60 per hour Status: Full-time, some Saturdays Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members. We focus on providing quality member service to our 300+ SEGs,...

  • Member Service Representative II

    2 weeks ago

    Covina, United States Foothill Credit Union Full time

    Job Type Full-time Description Position: Member Service Representative IISalary Range: $19.00 to $23.60 per hour Status: Full-time, some Saturdays Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members. We focus on providing quality member service to our 300+ SEGs,...

  • Member Service Representative II

    1 month ago

    Covina, United States Foothill Federal Credit Union Full time

    Job DescriptionJob DescriptionDescription:Position: Member Service Representative IISalary Range: $19.00 to $23.60 per hour Status: Full-time, some SaturdaysFounded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members. We focus on providing quality member service to our...

  • Member Service Representative II

    2 weeks ago

    Covina, United States Foothill Credit Union Full time

    Job DescriptionJob DescriptionDescription:Position: Member Service Representative IISalary Range: $19.00 to $23.60 per hour Status: Full-time, some SaturdaysFounded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members. We focus on providing quality member service to our...

  • Member Service Representative II

    2 weeks ago

    Covina, United States Foothill Credit Union Full time

    Job DescriptionJob DescriptionDescription:Position: Member Service Representative IISalary Range: $19.00 to $23.60 per hour Status: Full-time, some SaturdaysFounded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members. We focus on providing quality member service to our...

  • Member Services Representative II

    5 days ago

    Covina, California, United States Foothill Credit Union Full time

    Job SummaryFoothill Credit Union is seeking a highly skilled Member Services Representative II to join our team. As a key member of our operations team, you will be responsible for delivering exceptional member service, achieving sales and service goals, and contributing to the overall success of our organization.Key ResponsibilitiesProvide outstanding...

  • Member Services Representative II

    4 days ago

    Covina, California, United States Foothill Credit Union Full time

    Job SummaryFoothill Credit Union is seeking a highly skilled Member Services Representative II to join our team. As a key member of our operations team, you will be responsible for delivering exceptional member service, achieving cross-selling targets, and contributing to the overall success of our organization.Key Responsibilities:Provide outstanding member...

  • Member Service Representative II

    21 hours ago

    Covina, California, United States Foothill Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative II to join our team at Foothill Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met with efficiency and care.Key ResponsibilitiesProvide exceptional member service,...

  • Member Services Representative

    6 days ago

    West Covina, California, United States Foothill Credit Union Full time

    Job SummaryWe are seeking a highly skilled Member Services Representative to join our team at Foothill Credit Union. As a key member of our team, you will be responsible for delivering exceptional member service, promoting and selling products and services, and contributing to the overall success of our organization.Key ResponsibilitiesProvide outstanding...

  • Member Service Representative II

    4 weeks ago

    Covina, California, United States Foothill Credit Union Full time

    About the RoleFoothill Credit Union is seeking a highly skilled and customer-focused Member Service Representative II to join our team. As a key member of our organization, you will be responsible for providing exceptional service to our members, ensuring their needs are met with efficiency and care.Key ResponsibilitiesMember Service: Provide top-notch...

  • Member Services Representative II

    1 day ago

    West Covina, California, United States Foothill Credit Union Full time

    Job Title: Member Services Representative IIJob Summary:Foothill Credit Union is seeking a highly skilled Member Services Representative II to join our team. As a key member of our operations team, you will be responsible for delivering exceptional member service, achieving sales and service goals, and contributing to the overall success of our...