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Office Assistant

2 months ago

Madison, United States Robert Half Full time
Job DescriptionJob DescriptionWe are in search of an Office Assistant to join our team within the Real Estate & Property industry, located in Madison, Wisconsin. This role offers a contract to hire employment opportunity. As an Office Assistant, you will be involved in a variety of tasks including handling customer inquiries, maintaining records, and managing office functions.

Responsibilities:

• Manage incoming calls and greet residents via phone and in the office
• Oversee property emails and ensure timely follow up
• Schedule maintenance requests efficiently
• Assist with income changes from tenants
• Use Microsoft Office Suites to perform various clerical duties
• Maintain and update customer credit records accurately
• Process customer applications for credit
• Monitor customer accounts and take necessary actions
• Use "About Time" software for time tracking
• Perform basic office tasks and provide excellent customer service.• Minimum of 1 year experience working in an administrative or office assistant role
• Comprehensive knowledge and proficiency in Microsoft Office Suites, including Microsoft Excel, Microsoft Word, and Microsoft Outlook
• Capable of performing various office functions and clerical duties
• Experience with billing functions and a solid understanding of financial processes
• Ability to handle correspondence professionally and confidentially
• Excellent customer service skills and a customer-centric approach to work
• Proficiency in using 'About Time' time management software is a plus
• Basic office skills including filing, scheduling, and answering phones
• Strong computer skills and ability to learn new software quickly
• Good organizational and multitasking abilities
• Ability to work effectively in a team environment and collaborate with colleagues
• Excellent problem-solving skills and a proactive approach to resolving issues
• Good written and verbal communication skills
• High level of attention to detail and accuracy in work
• Ability to maintain confidentiality and handle sensitive information with discretion.