Senior Collections Specialist
1 month ago
Responsibilities/Essential functions:
* Facilitate daily collections operations, ensuring adherence to established procedures.
* Communicate effectively with clients regarding delinquent accounts, including preparing and sending collection communications and generating reminder statements promptly.
* Negotiate payment plans with clients to facilitate debt resolution.
* Collaborate with attorneys to research, analyze, and resolve collections issues efficiently.
* Provide support to attorneys regarding their accounts receivables, fostering effective communication and problem solving.
* Develop a comprehensive understanding of billing functions and cross-train as necessary.
* Undertake additional billing duties and projects as assigned.
Education and Experience:
* Bachelor's degree required, with a focus on Accounting or Finance preferred.
* 3+ years of experience in client collections.
* Experience working at a law firm.
* Knowledge, Skills, and Abilities:
* Proficiency in Aderant or similar legal billing systems.
* Exceptional oral and written communication skills.
* Strong analytical abilities, including proficiency in mathematics.
* Proficient in MS Office. Willingness to learn new technical systems.
Beacon Hill is acting as an Employment Agency in relation to this vacancy.
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