Call Center Representative

2 months ago

Albuquerque, United States LHH Recruitment Solutions Full time
Job DescriptionJob Description

LHH seeks a bilingual (Spanish Speaking) Call Center Representative in Albuquerque, NM for a healthcare provider.

Duties and Responsibilities

  • Answers all incoming calls in a prompt and courteous manner.

  • Obtain patient demographics, insurance information and requested procedure data from various sources (MI, EPIC and PenRad) to reserve a scheduled appointment time.

  • Places outgoing appointment calls to patients/medical offices.

  • Performs related work as required and other duties as assigned.

  • Position may include extended hours and Saturday rotation

  • Knowledge of medical terminology.

  • Knowledge of insurance verification

  • Ability to use common software packages (e.g., spreadsheets, databases, word processing, statistical, e-mail and internet).

  • Ability to speak clearly and concisely, follow and comprehend oral and written instruction.

  • High school graduation or GED.

  • A minimum of 2 years of call center in a healthcare setting

  • Bilingual in Spanish

This is a full time position, onsite 8am-5pm

 



Pay Details: $17.00 to $19.00 per hour

Search managed by: Joanna Calderon

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

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