Rental Housing Customer Service Representative
2 months ago
Description Leidos is seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in Albuquerque, NM. (There is an opportunity for telework after training upon performance and customer approval.)Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.As a Customer Service Representative, you will assist renters, tenants, and property managers by providing resources and referrals to meet their rental needs.You may also assist homebuyers and homeowners with requests related to purchasing and owning a home.This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources.What’s in it for you?Monday - Friday schedule with no weekend workAccess to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plansImmediate and ongoing training to support your successDiscounted Leidos stock purchase and other Employee DiscountsCompany-wide career mobility Company-sponsored Public Trust eligibility upon hireEligibility for a $3,000 referral bonusVoluntary overtime may be available based on business needsPaid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year10 paid holidays per yearRental Housing Opportunities available: Full-time (32 - 40 hours a week)Part-time (25 - 31 hours a week)9:35 am – 6:05 pm MT in Albuquerque, NM (subject to change based on customer needs) Opportunities for split shifts, upon approval of the managerBilingual (Spanish & English)As a Rental Housing Customer Service Representative, you will:Field phone calls on multifamily rental assistance requests including tenant complaints, in accordance with standard operating procedures.Provide information and resources to customers to deliver customer service excellence.Use knowledge base and follow Standard Operating Procedures (SOPs) to answer customer requests.Document customer phone communications in an internal database.To be a successful Rental Housing Customer Service Representative, you will possess:The capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clientsExcellent time management skills and dependabilityExperience with MS Office (Outlook, Word, Teams)Strong written and verbal communication skills including telephone etiquetteKeyboarding proficiency of at least 40 words per minuteRequired Qualifications:High School diploma or General Educational Development (GED) certificateMinimum of 2 years of property management experience Minimum of 1 year of contact center experience or telephone customer service experience.Ability to successfully obtain a Public Trust Security clearance, which includes a credit check and background investigationPreferred Qualifications:Bilingual (English and Spanish), verbal and writtenExperience with HUD-subsidized multifamily apartments or public housingCall Center (Omnichannel)Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.**The pay for this position is $18-$20 per hour. **This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos ensures that all provisions are met through their wages and benefits.HUDFHAOriginal Posting Date:2024-11-04While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range -The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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Rental Housing Customer Service Representative
1 month ago
Albuquerque, United States Leidos Full timeDescription Leidos is seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in Albuquerque, NM. (There is an opportunity for telework after training upon performance and customer approval.)Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing...
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Customer Service Representative II
6 days ago
Albuquerque, United States Strongbridge Full timeStrongbridge, LLC is seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.) This is a full-time opportunity with a shift of 9:35 am - 8:05 pm. Our Representatives support the US Department of Housing and...
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Albuquerque, New Mexico, United States Leidos Full timeAbout LeidosLeidos is a global leader in providing innovative solutions to make the world safer, healthier, and more efficient through technology, engineering, and science.Salary and BenefitsThe estimated salary for this position ranges from $18 to $20 per hour. This role is covered under the Service Contract Act, ensuring minimum wage demands and health and...
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Rental Housing Customer Service Professional
4 weeks ago
Albuquerque, New Mexico, United States Leidos Full timeJob OverviewWe are seeking a skilled Rental Housing Customer Service Representative to join our team at the FHA Resource Center in Albuquerque, NM. As a key member of our Leidos Customer Service team, you will play a vital role in supporting the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing.In this role, you will...
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Rental Housing Service Expert
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Albuquerque, New Mexico, United States Strongbridge Full timeStrongbridge is a Federal Government service provider, seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in Indianapolis, IN. As a key member of our team, you will support the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their mission to create strong, sustainable,...
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Albuquerque, New Mexico, United States Contact Government Services, LLC Full timeContact Government Services, LLC is committed to simplifying and enhancing government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs.We are seeking a highly motivated and detail-oriented...
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Rental Housing Support Specialist
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Albuquerque, New Mexico, United States Leidos Full timeAbout Our TeamAt Leidos, we believe in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth. We are a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science.We are looking for talented individuals who share our vision and...
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Bilingual Customer Service Representative
2 months ago
Albuquerque, United States Leidos Full timeDescription Leidos is seeking full-time and part-time Bilingual Customer Service Representatives at our FHA Resource Centers in Albuquerque, NM.Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality...
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Multifamily Rental Assistance Representative
1 month ago
Albuquerque, New Mexico, United States Leidos Full timeJob DescriptionWe are seeking a skilled Rental Housing Customer Service Representative to join our team at the FHA Resource Center in Albuquerque, NM. As a key member of our Leidos Customer Service team, you will play a vital role in supporting the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing.In this role, you will...
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Bilingual Customer Service Representative
6 days ago
Albuquerque, United States Strongbridge Full timeStrongbridge, LLC is seeking full-time Bilingual Customer Service Representatives at the FHA Resource Center in Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.) This is a full-time opportunity with a shift of 9:35 am - 6:05 pm. Our Representatives support the US Department of Housing and Urban...
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Business Development Representative
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Albuquerque, New Mexico, United States UniFirst Full timeDrive Sales Growth in the Uniform Rental IndustryUniFirst is seeking an Outside Sales Representative to join our team and contribute to our success in the uniform rental services industry. As a Business Development Representative, you will be responsible for generating new business, connecting with prospects, and closing deals while utilizing our...
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Bilingual Customer Service Representative
7 days ago
Albuquerque, United States Leidos Full timeDescription Leidos is seeking full-time and part-time Bilingual Customer Service Representatives at our FHA Resource Centers in Albuquerque, NM. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality...
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Bilingual Customer Service Representative
2 months ago
Albuquerque, United States Leidos Full timeDescription Leidos is seeking full-time and part-time Bilingual Customer Service Representatives at our FHA Resource Centers in Albuquerque, NM.Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality...
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Albuquerque, New Mexico, United States Enterprise Holdings Full time**About the Job**We are seeking a highly skilled Customer Service Representative to join our team at Enterprise Holdings. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring seamless rental car returns at Albuquerque Airport.Salary: $15/hour plus incentivesJob Description:**This role involves greeting...
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Multifamily Rental Housing Support Specialist
4 weeks ago
Albuquerque, New Mexico, United States Leidos Full timeWe are seeking a skilled Customer Service Representative to join our team at the FHA Resource Center in Albuquerque, NM. This is an excellent opportunity to gain knowledge of HUD rental assistance programs and FHA mortgage programs while delivering exceptional customer service.About the Role:Assist renters, tenants, and property managers by providing...
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Customer Service Representative
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Albuquerque, United States U-Haul Full timeLocation: 4020 San Mateo NE, Albuquerque, New Mexico 87110 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Multifamily Rental Assistance Agent
4 weeks ago
Albuquerque, New Mexico, United States Leidos Full timeAbout the Job:We are seeking a skilled Rental Housing Customer Service Representative to join our team at the FHA Resource Center in Albuquerque, NM. As a representative, you will provide exceptional customer service, assisting renters, tenants, and property managers with multifamily rental assistance requests.You will have the opportunity to gain knowledge...
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Albuquerque, New Mexico, United States Contact Government Services, LLC Full time**Job Overview**Contact Government Services, LLC is seeking a Customer Service Representative specializing in Subsidized Apartment/Property Management to support our government client's customer support initiative. We offer a dynamic work environment with opportunities for growth and development. **Salary:** $21,354.67 - $27,456 per year **Key...
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Albuquerque, New Mexico, United States Rich Ford Full timeJob DescriptionRentals Administrator / Customer Service Overview:We are seeking a detail-oriented and customer-focused Rentals Administrator / Customer Service to provide exceptional service to our customers, ensure efficient rental processes, and maintain a clean and professional work environment.Key Responsibilities:Greet customers in a pleasant and...
