Information Technology Specialist

4 weeks ago

Hastings, United States Family Medical Center of Hastings Full time
Job DescriptionJob Description
Description:

SUMMARY OF POSITION

Responsible for maintenance of our Electronic Medical Record (EMR), and our computer network, including maintenance of hardware and software.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Provide day-to-day support for our EMR, athenaOne. Understand all aspects of our EMR. Manage interfaces and other supporting applications (telehealth, faxing, medical images).

· Provide day-to-day support for a variety of business software applications. Research and implement new software applications for Clinic use.

· Provide day-to-day support of our computer equipment, including PCs, laptops, networks, and other peripheral devices.

· Work with our EMR vendor and other resources to track and report a variety of data quality measures to outside organizations.

· Collaborates with network administrator to review and analyze hardware and software needs; recommends changes.

· Creates and curates' documents related to operational functions adhering to technical management guidelines.

· Educate staff on procedures and proper use of software applications to ensure quality measures are being taken.

· Serve as primary contact with our outside managed IT services vendor.

· Duties, responsibilities and activities may change at any time with or without notice. Performs other related duties as assigned.

SKILLS

· Excellent interpersonal and customer service skills.

· Ability to pay close attention to detail when coding, testing, and debugging applications to ensure accuracy and reliability.

· A willingness to learn new technologies and tools quickly to adapt to evolving project requirements. Effective time management skills to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.

· Understanding of end-user needs and the ability to develop solutions that meet customer requirements and improve user experience.

· Strong analytical and problem-solving skills.

· General knowledge of applications including Microsoft Windows, Microsoft Office suite, and Excel

QUALIFICATIONS

· Minimum education: High School Diploma/GED

· Preferred: Associate's degree in computer science or equivalent experience required.

· Experience in healthcare and Electronic Medical Record (EMR) preferred

May be required to work on-call or long hours in case of network malfunction

Requirements:




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