Order Entry Specialist
3 weeks ago
We are offering a contract to hire employment opportunity located in Rolling Meadows, Illinois. We're seeking a Data Entry / Order Entry Specialist to join our team. This role involves processing customer orders accurately and efficiently, maintaining customer records, and resolving customer inquiries.
Responsibilities:
• Assist with the entire customer order cycle, including order entry, order acknowledgement, and shipment notification.
• Accurately enter purchase orders for direct fulfillment shipments.
• Maintain accurate records of customer interactions and transactions.
• Use Microsoft Office Suites, particularly Excel, to manage data and perform various tasks.
• Provide excellent customer service in all interactions with customers.
• Perform data entry tasks as needed, ensuring all information is accurate and up-to-date.
• Monitor customer accounts and take appropriate action when necessary.
• Use problem-solving skills to resolve customer inquiries and issues.
• Collaborate with team members to improve processes and enhance the customer experience.
• Continuously update job knowledge by participating in educational opportunities and maintaining personal networks.
• Proficiency in Microsoft Excel and Microsoft Office Suites• Exceptional customer service skills
• Experience in data entry tasks
• Familiarity with wholesale distribution industry
• Ability to work in fast-paced environments
• Excellent communication and interpersonal skills
• High attention to detail and accuracy in work
• Ability to multitask and prioritize effectively
• Strong problem-solving and decision-making skills
• Familiarity with order management systems is a plus
• Ability to work effectively both independently and as part of a team.
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