Receptionist

4 weeks ago


Phoenix, United States Robert Half Full time
Job DescriptionJob DescriptionWe are in search of a Receptionist to join our team in Phoenix, Arizona. As a Receptionist, you will be the first point of contact for our company. Your duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Responsibilities:

• Manage our multi-line phone system and direct calls appropriately.
• Demonstrate exceptional customer service in all interactions.
• Accurately input data into our internal systems.
• Correspond with clients and colleagues via email effectively and professionally.
• Use your interpersonal skills to communicate with various stakeholders.
• Utilize Microsoft Excel, Outlook, and Word in daily tasks.
• Maintain an organized filing system for easy access and retrieval of information.
• Schedule appointments and meetings as necessary.• Proficiency in answering a multi-line phone system is necessary for managing incoming calls and routing them to the appropriate departments.
• Strong customer service skills are required to ensure a positive experience for all clients and visitors.
• Must have experience in data entry, accurately entering and updating information in the company database.
• Capable of handling email correspondence professionally, responding to inquiries in a timely manner.
• Excellent interpersonal skills are needed for interacting with clients, staff, and management.
• Familiarity with Microsoft Excel for creating and managing spreadsheets.
• Proficiency in Microsoft Outlook for managing emails, schedules, and contacts.
• Knowledge of Microsoft Word for creating, editing, and formatting documents.
• Must be organized and capable of maintaining and organizing files efficiently.
• Ability to schedule appointments, managing calendars for staff and meeting rooms.
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