Xfinity Retail Sales Consultant

1 week ago

Jessup, United States Comcast Full time

At Comcast, we're revolutionizing the way people experience entertainment and online services. As a Retail Sales Consultant, you'll play a key role in delivering exceptional customer experiences and driving sales growth. Your passion for technology and customer service will shine through as you work with customers to understand their needs and provide personalized solutions.

Key Responsibilities:
  • Represent Comcast products and services to customers, providing demonstrations and education to maximize their experience.
  • Take a customer-first approach, listening to and evaluating customer needs to provide tailored solutions.
  • Achieve sales and customer experience goals, working collaboratively with the team to drive results.
  • Provide comprehensive customer onboarding, ensuring customers understand how to use and manage Comcast products and services.
  • Perform operational and administrative tasks, partnering with customer care to resolve customer issues as needed.
  • Demonstrate sales excellence and professionalism, consistently delivering a warm and friendly demeanor to customers and teammates.
  • Comply with company policies and procedures, completing training requirements and engaging in team huddles and learning.
  • Understand sales compensation plans and their key elements, working to achieve individual and team goals.
  • Work a flexible schedule, including evenings, weekends, and holidays, with the ability to adapt to changing business needs.
What We Offer:
  • A competitive base pay of $17.00 per hour, with the potential for significant upside through commission.
  • A comprehensive benefits package, including best-in-class health, dental, and vision coverage.
  • Opportunities for professional growth and development, with training and support to help you succeed in your role.
  • A dynamic and inclusive work environment, with a focus on diversity, equity, and inclusion.
Requirements:
  • A high school diploma or equivalent is required, with 2-5 years of relevant work experience.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and teammates.
  • A passion for technology and customer service, with a desire to deliver exceptional experiences.

Comcast is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.

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