Enterprise Customer Success Manager

2 weeks ago


Berlin, New Hampshire, United States Miro Full time
About the Role

Miro is seeking a highly skilled Enterprise Customer Success Manager to join our Customer Success team. As a key member of our team, you will be responsible for driving customer growth, retention, and expansion across our Enterprise customer base.

Key Responsibilities
  • Develop and execute customer success plans to drive growth, retention, and expansion across our Enterprise customer base.
  • Build and maintain strong relationships with key stakeholders, including customer executives, product managers, and technical leads.
  • Conduct regular business reviews and strategy sessions to ensure customers are achieving their desired outcomes.
  • Identify and prioritize opportunities to upsell and cross-sell Miro's products and services.
  • Collaborate with cross-functional teams, including sales, marketing, and product, to drive customer success and growth.
  • Develop and maintain a deep understanding of Miro's products and services, as well as the needs and challenges of our Enterprise customers.
Requirements
  • 2+ years of experience in customer success, account management, or a related field.
  • Proven track record of driving customer growth, retention, and expansion in an Enterprise sales environment.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to work in a fast-paced, dynamic environment and prioritize multiple tasks and projects.
  • Fluency in English and German.
What We Offer
  • Competitive salary and equity package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Collaborative and diverse team.


  • Berlin, New Hampshire, United States Miro Full time

    About the TeamThe Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.About the RoleMiro is growing its Customer...


  • Berlin, New Hampshire, United States Miro Full time

    About the RoleMiro is seeking a highly skilled Enterprise Customer Success Manager to join our team. As a key member of our Customer Success Management team, you will be responsible for driving customer growth and retention through proactive engagement, strategic planning, and exceptional customer service.Key ResponsibilitiesManage a portfolio of Enterprise...


  • West Berlin, New Jersey, United States Toner Buzz Full time

    {"title": "Customer Relationship Specialist", "description": "Build Lasting Relationships with Our CustomersToner Buzz is seeking a skilled Customer Relationship Specialist to join our team. As a key member of our customer success team, you will be responsible for building and maintaining strong, lasting relationships with our existing customer base.Key...


  • West Berlin, New Jersey, United States Toner Buzz Full time

    {"title": "Customer Relationship Specialist", "description": "Build Lasting Relationships with Our CustomersToner Buzz is seeking a skilled Customer Relationship Specialist to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our existing customer base, ensuring high...


  • Berlin, New Hampshire, United States Wayfair Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our Category Management team as a Category Management Intern. In this role, you will have the opportunity to work on a variety of projects, including product development, merchandising, and category planning.Key ResponsibilitiesAssist in the development and implementation...


  • Berlin, New Hampshire, United States Enterprise Medical Recruiting Full time

    A non-profit hospital system is seeking a medical director to serve a community in the White Mountains region of New Hampshire.About the position:Seeking a talented physician leader to oversee family medicine services.Responsibilities include strategic planning, quality improvement, and team management.Opportunity to make a meaningful impact on the health...


  • Berlin, New Hampshire, United States Enterprise Medical Recruiting Full time

    A non-profit hospital system is seeking a medical director to serve a community in the White Mountains region of New Hampshire.About the position:Seeking a talented physician leader to oversee family medicine services.Responsibilities include strategic planning, quality improvement, and team management.Opportunity to make a meaningful impact on the health...


  • Berlin, New Hampshire, United States Enterprise Medical Recruiting Full time

    A non-profit hospital system in the White Mountains Region of New Hampshire is seeking a Medical Director to lead its internal medicine department.About the position:Seeking a talented and experienced physician leader to oversee the internal medicine department and provide strategic direction.Responsibilities include managing departmental operations,...


  • Berlin, New Hampshire, United States Miro Full time

    About the TeamThe Growth stream at Miro is dedicated to enhancing the customer experience while driving business growth. This analytical and data-driven team employs experimentation and validation to turn insights into new features and products. With a strong focus on cross-functional collaboration, the team has expertise in various areas, including...

  • Respiratory Therapist

    1 month ago


    Berlin, New Hampshire, United States Premier Medical Staffing Full time

    Job DetailsPremier Medical Staffing is seeking a skilled Registered Respiratory Therapist for a travel assignment in a dynamic healthcare setting.Key ResponsibilitiesProvide high-quality respiratory care to patients with a range of respiratory conditions.Collaborate with healthcare teams to develop and implement effective treatment plans.Operate and maintain...


  • Berlin, New Hampshire, United States Miro Full time

    About the TeamThe Growth stream at Miro is dedicated to enhancing the customer experience while driving business growth. This team is known for its analytical approach, leveraging data to inform decisions and validate hypotheses through experimentation. By turning insights into new features and products, they strive to improve the overall user...


  • Berlin, New Hampshire, United States Wayfair Full time

    About the RoleWe are seeking a highly skilled Senior Associate to join our Category Management team at Wayfair. As a Senior Associate, you will play a key role in driving business growth and improving operational efficiency across our categories.Key ResponsibilitiesManage a portfolio of strategically relevant suppliers across a category and drive them to the...


  • Berlin, New Hampshire, United States Ascend Medical Staffing Full time

    Pain Management Nurse Practitioner Job OpportunityAscend Medical Staffing is seeking a skilled Pain Management Nurse Practitioner to join our team. This is a unique opportunity to work with a reputable healthcare organization and contribute to the delivery of high-quality patient care.Job SummaryWe are looking for a dedicated and compassionate Pain...


  • Berlin, New Hampshire, United States Fit Factory Full time

    Join Our Team at Fit FactoryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members, and contributing to the overall success of our health club.Key...

  • Sales Specialist

    2 weeks ago


    Berlin, New Hampshire, United States News Corp Full time

    Job Title: Sales Specialist - Risk and ComplianceWe are seeking a highly skilled Sales Specialist to join our Risk and Compliance team. As a Sales Specialist, you will be responsible for managing the complete solutions sales cycle for our Risk and Compliance suite of products and services.About the Role:The successful candidate will have a strong background...

  • Travel LPN Position

    1 month ago


    Berlin, New Hampshire, United States Genie Healthcare Full time

    Long Term Care Nurse OpportunityGenie Healthcare is seeking a skilled LPN/LVN for a travel assignment in a long term care setting. This opportunity offers a chance to work with a dynamic team and provide high-quality patient care in a fast-paced environment.Job DetailsShift: 8 hours, flexibleEmployment Type: TravelDuration: 15 weeksHours per week: 40As a...

  • Sales Specialist

    4 weeks ago


    Berlin, New Hampshire, United States News Corp Full time

    Job Title: Sales Specialist - Risk and ComplianceWe are seeking a highly skilled Sales Specialist to join our Risk and Compliance team. As a Sales Specialist, you will be responsible for managing the complete solutions sales cycle for our Risk and Compliance suite of products and services.About the Role:The Sales Specialist will build new business revenue...


  • Berlin, New Hampshire, United States BAE Systems USA Full time

    Job DescriptionBAE Systems USA is seeking a skilled Technical Support Analyst to provide technical assistance to mechanical, manufacturing, and optical engineering staff and their managers. The ideal candidate will have a strong understanding of CAD tools, including Creo Parametric, AutoCAD, NX, and Solidworks.The successful candidate will be responsible...

  • Respiratory Therapist

    4 weeks ago


    Berlin, New Hampshire, United States CrossMed Allied Full time

    {"h1": "Travel Respiratory Therapist Opportunity", "p": "CrossMed Allied is seeking a travel Respiratory Therapist to provide patient care in Berlin, New Hampshire. As a travel Respiratory Therapist, you will have the opportunity to work with a diverse patient population and develop your skills in a dynamic environment.", "ul": [{"li": "Specialty:...


  • Berlin, New Hampshire, United States Genie Healthcare Full time

    Job Title: Respiratory TherapistGenie Healthcare is seeking a skilled Respiratory Therapist to join our team for a travel assignment in Berlin, New Hampshire.Job Description & RequirementsSpecialty: Respiratory TherapistDiscipline: Allied Health ProfessionalShift: 12 hours, days, nightsEmployment Type: Travel5 years of current RRT in Acute Care Facility...