Staff Product Designer

3 days ago

Berlin, New Hampshire, United States Miro Full time
About the Team

The Growth stream at Miro is dedicated to enhancing the customer experience while driving business growth. This team is known for its analytical approach, leveraging data to inform decisions and validate hypotheses through experimentation. By turning insights into new features and products, they strive to improve the overall user experience.

This tight-knit, cross-functional team has expertise in various areas, including:

  • Acquisition: Attracting the most relevant users
  • Retention: Engaging and empowering new users
  • Monetization: Helping users choose and purchase a paid plan that suits their needs
  • Community Platforms: Building an ecosystem with user-generated content and more

As a member of the Product Design team, you'll have the opportunity to contribute to the design process, culture, and principles, and maintain and set the standard of design quality. Learn more about the diverse design team and our culture here.

About the Role

At Miro, the design team is fully embedded in various product streams while operating as a tight-knit, centralized craft. While our processes are fully consolidated into the product development life cycle, we still enjoy a high degree of ownership and autonomy in our work. We're striving to find the right balance between visual craftsmanship, user needs, and business goals.

You'll apply a customer-centric approach to complex problem-solving and collaborate with other designers from some of the highest-profile companies in the world. We operate in a fast-paced environment and get to have a direct impact on the millions of users who rely on Miro to collaborate and create the next big thing.

Key Responsibilities
  • Lead the end-to-end design process, from discovery research to effective problem framing, ideation, co-creation, prototyping, and user testing, into high-fidelity designs that will achieve a high impact on our business goals
  • Understand onboarding and adoption strategies, embrace best practices to generate experiments and solutions, and validate these using qualitative and quantitative methods
  • Collaborate closely with UXR and analytics to turn insights into high-quality designs. Work with content design & engineering partners to ensure solid implementation in production
  • Measure the success of your solutions with the team and iterate on them
  • Delight new Miro users through high-quality interaction design and visuals
  • Grow our design team by improving design processes and mentoring other Mironeers
Requirements
  • 8+ years of experience in B2B/SaaS/Enterprise products, a portfolio showcasing Growth design impact, and a track record of mentorship and raising team quality
  • To stay on top of product complexity, your work must be highly organized with a keen eye for details whilst maintaining a holistic view of larger user journeys
  • A strong understanding of business and product metrics
  • Experience in testing and validating designs using qualitative and quantitative methods
  • Ability to drive decision-making across complex projects and multiple teams in fast-paced environments
  • Skilled in creating compelling and engaging user experiences through designs that foster desired user actions and conversions
  • Ability to articulate design decisions through clear, empathic communication
What's in it for you
  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks, and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

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