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Client Support Specialist

2 months ago

Beaverton, Oregon, United States LHH Recruitment Solutions Full time
Job Overview

Position: Client Support Specialist
Location: Onsite
Compensation: $21 - $23 per hour
Schedule: Monday to Friday, 7:00 AM - 3:30 PM

Position Summary:
LHH Recruitment Solutions is on the lookout for a dedicated individual to become part of our esteemed client's workforce as a Client Support Specialist. The successful candidate will serve as the primary liaison for customers, delivering courteous and professional assistance through various communication methods. Our client is committed to providing excellent benefits, fostering a positive workplace culture, and offering career advancement opportunities across multiple locations.


Core Responsibilities:

  • Address customer inquiries swiftly via phone or email.
  • Efficiently handle orders, forms, applications, and requests.
  • Maintain accurate records of customer interactions, transactions, feedback, and issues.
  • Collaborate with internal teams as needed.
  • Provide insights on the effectiveness of customer service operations.
  • Ensure customer satisfaction by delivering high-quality support.

Qualifications:

  • At least one year of experience in a customer service role.
  • Proficient in handling phone interactions and demonstrating active listening skills.
  • Experience with CRM systems is advantageous.
  • Exceptional communication and presentation abilities.
  • Capability to manage multiple tasks, prioritize effectively, and utilize time efficiently.
  • High school diploma or equivalent required.

Compensation Details: $21.00 to $23.00 per hour

Managed by: LHH Recruitment Solutions

Our associates enjoy a range of benefits including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. We offer flexible coverage options to meet individual needs. Additionally, associates may qualify for paid leave, including Paid Sick Leave and other legally mandated paid leave, as well as holiday pay where applicable.


Equal Opportunity Employer: We are an Equal Opportunity Employer, welcoming applicants from all backgrounds, including veterans and individuals with disabilities.