Front Office Coordinator

2 weeks ago


Killington, Vermont, United States Rutland Regional Medical Center Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Office Assistant to join our team at Rutland Regional Medical Center. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring the smooth operation of our medical office.

Key Responsibilities
  • Provide exceptional patient service, responding to patient inquiries, and resolving issues in a timely and professional manner.
  • Manage patient flow, coordinating appointments, and ensuring that patients are seen in a timely manner.
  • Maintain accurate and up-to-date patient records, including demographic, insurance, and clinical information.
  • Collect co-payments and process payments in a timely and efficient manner.
  • Communicate effectively with patients, families, and healthcare providers to ensure seamless care coordination.
Requirements
  • High School diploma or equivalent required.
  • 2 years of secretarial experience or medical office training, including 1 year of patient or customer service experience.
  • Experience using a computerized health information system.
  • Excellent oral and written communication skills.
  • Demonstrated strong knowledge of basic computer skills.
  • Demonstrated moderate knowledge of Medical Terminology.
What We Offer

We offer a competitive salary range of $23.46 per hour, a dynamic work environment, and opportunities for professional growth and development.



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