Senior Director, Client Services
3 weeks ago
About the Role
We're seeking a seasoned Senior Account Director to lead our cross-functional team in delivering innovative work for a creative technology giant. As a key member of our team, you'll own the relationship, success, and growth for this exciting new client. You'll juggle competing priorities, from pricing to resourcing, as you grow your revenue and profitability. Externally, you'll lead our clients to success they dreamed of. You'll intuit their needs and inspire them with what's possible.
Key Responsibilities
- Proven experience leading a $5-10M+ book of business, with deep knowledge and expertise in multi-social channel marketing and innovation.
- Global execution and deliverables.
- Lead relationships with clients from coordinator to CMO, building deep thought partnerships based on trust and care.
- Thirsty to grow business, with existing and new clients, you understand how to identify and unlock opportunities for profitable growth in revenue & relationships.
- Strong and thoughtful leadership, creating an ownership and accountability culture.
- Proactively travel to meet with clients IRL.
- Sound business decisions and manage competing priorities.
- Develop and maintain annual, quarterly and monthly revenue forecasts and projections.
- CRM systems (we use Salesforce - prior knowledge not a requirement), and track and manage pipeline, revenue, contracts, invoicing, profitability and customer satisfaction to meet or exceed established goals.
Qualifications
- 15+ years experience in an account services/marketing role with at least 10 years in a management role.
- Be onsite at client's office in San Francisco for approximately 3 days per week.
- Deep social media expertise.
- Demonstrated ability to develop marketing strategies, plans and programs in social media and brand marketing.
- Experience and examples in building, managing and motivating a high performing team.
- Measurable client growth and retention track record.
- Highly developed skill in communication, polish and presence.
- Skilled partner to top-level client executives.
- Facility setting and holding boundaries and leading difficult conversations.
- Very high levels of flexibility and creativity for solving problems.
- Proven new business or revenue generation experience (both outbound and inbound).
- Intense desire to excel in an entrepreneurial, collaborative environment.
- Exceptional organizational skills.
- Kind, loving and JOYFUL.
About Movers+Shakers
We're a new kind of creative agency, built for the era of social & agility. We act as a creative AOR, influencer agency, and production house - streamlined to drive cultural relevance with Gen Z and Millennials. Brands like e.l.f., Netflix, Tinder, and Amazon rely on Movers+Shakers to win on social and beyond. We've gotten our clients over 250 billion views - from explosive brand campaigns to viral daily content.
Our Culture
We're proud of our positive and supportive workplace. In their first week, new employees inevitably comment on how positive and supportive our workplace is. A month in, they're noting how little ego there is, and how departments collaborate surprisingly deeply.
-
Senior Director, Client Services
4 weeks ago
San Francisco, California, United States MOVERS+SHAKERS Full timeAbout the RoleWe're seeking a seasoned Senior Director, Client Services to lead our client relationships and drive business growth. As a key member of our team, you'll be responsible for developing and executing strategic plans to meet and exceed client objectives.With a strong background in account services and marketing, you'll possess a deep understanding...
-
Senior Director of Client Services Lead
3 weeks ago
San Francisco, California, United States Arietis Health Full timeAbout the RoleWe are seeking a highly skilled Senior Director of Client Services to join our team at Arietis Health. As a key member of our leadership team, you will be responsible for developing and managing client relationships, ensuring client satisfaction, and driving business growth.Key ResponsibilitiesManage all aspects of the business relationship...
-
Senior Director, Client Services Lead
3 weeks ago
San Francisco, California, United States MOVERS+SHAKERS Full timeAbout the RoleWe're seeking a seasoned Senior Director, Client Services to lead our cross-functional team in delivering innovative work for a creative technology giant. As a trusted advisor, you'll own the relationship, success, and growth for this exciting new client, leveraging your expertise in social media marketing and brand strategy to drive key...
-
Senior Client Director
2 weeks ago
San Francisco, California, United States AKQA Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Client Director to join our team at AKQA. As a champion for excellence and enduring client relationships, you will be responsible for nurturing and building senior client relationships founded on shared values and aspirations.Key ResponsibilitiesDevelop and execute strategic plans to drive...
-
Senior Client Director
3 weeks ago
San Francisco, California, United States AKQA Full timeAbout the RoleAt AKQA, we're seeking a seasoned professional to join our team as a Senior Client Director. This is a unique opportunity to leverage your expertise in building and maintaining strong client relationships, driving revenue growth, and delivering exceptional results.Key ResponsibilitiesDevelop and execute strategic plans to drive client growth...
-
Client Service Director
3 weeks ago
San Francisco, California, United States Davita Inc. Full timeJob Title: Client Service DirectorAt Davita Inc., we are seeking a highly skilled Client Service Director to lead our thriving Public and Private sector water and wastewater practice in Southern California. This senior role is an essential part of our growth as we continue to provide quality solutions to our trusted clients.Key Responsibilities:Engage the...
-
Senior Director of Client Success
2 weeks ago
San Francisco, California, United States Collective Health Full timeKey Responsibilities:The Senior Director of Client Success will lead the Client Success organization, driving engagement and high performance in client service as they manage annual renewals and upsell products.This role requires a senior, strategic voice and trusted advisor in client and channel relationship management, particularly with leadership...
-
Client Director
3 weeks ago
San Francisco, California, United States AIG Full timeRole OverviewThe Client Director will play a highly influential role in protecting our clients and growing our business. This position requires a strong ability to align and influence internal and external stakeholders, effective communication, and the ability to build commitment and tolerance of ambiguity.Key ResponsibilitiesManage key Major Accounts client...
-
Senior Sales Director for B2B IT Services
2 weeks ago
San Francisco, California, United States INDI Staffing Services Full timeAbout the Role:We are seeking a seasoned Sales Director to spearhead our B2B IT Services growth, leveraging their expertise in selling technology solutions to drive revenue and client satisfaction.This is an excellent opportunity for a sales professional to join our world-class Sales team and contribute to our company's success.Key Responsibilities: Develop...
-
Senior Resident Care Director
3 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeSenior Resident Care DirectorAt Sunrise Senior Living, we are committed to providing high-quality care and services to our residents. As a Senior Resident Care Director, you will play a critical role in leading our clinical programs and ensuring the well-being of our residents.Key Responsibilities:Manage all clinical programs, quality assurance, and...
-
Senior Resident Care Director
3 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeLead the Way in Senior CareSunrise Senior Living is seeking a highly skilled and compassionate Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing exceptional care and support to our residents, while also overseeing the clinical programs and quality assurance initiatives within our...
-
San Francisco, California, United States Larkin Street Youth Services Full timeJob OverviewLarkin Street Youth Services is seeking a highly skilled and compassionate Division Director of Client and Clinical Services to lead our team in providing exceptional care and support to young adults experiencing homelessness.As a key member of our leadership team, you will be responsible for overseeing the implementation of our client care...
-
Client Service Director
1 month ago
San Francisco, California, United States Kennedy Jenks Consultants Full timeJob Title: Client Service DirectorKennedy Jenks Consultants is seeking a seasoned Client Service Director to lead our thriving Public and Private sector water and wastewater practice throughout the US. As a key member of our dynamic engineering practice, you will be responsible for growing our business through strong client relationships, team building, and...
-
Senior Resident Care Director
4 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeLead the Way in Senior CareSunrise Senior Living is seeking a compassionate and experienced Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing overall leadership and management of the health and well-being of our residents.Key Responsibilities:Manage all clinical programs, quality...
-
Senior Care Director
1 week ago
San Francisco, California, United States Sunrise Senior Living Full timeSunrise Senior Living is a leading provider of senior care services, and we are seeking a highly skilled and compassionate Senior Resident Care Director to join our team.The Senior Resident Care Director will be responsible for providing overall leadership and management of the health and well-being of the residents within the community, ensuring that our...
-
Senior Resident Care Director
3 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeJob Title: Senior Resident Care DirectorSunrise Senior Living is seeking a compassionate and experienced Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing overall leadership and management of the health and well-being of our residents.Responsibilities:Manage all clinical programs,...
-
Senior Resident Care Director
3 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeAbout the RoleSunrise Senior Living is seeking a dedicated and compassionate Senior Resident Care Director to join our team. As a key member of our healthcare leadership team, you will be responsible for providing overall leadership and management of the health and well-being of our residents.ResponsibilitiesManage all clinical programs, quality assurance,...
-
Senior Resident Care Director
3 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeAbout the RoleSunrise Senior Living is seeking a highly skilled and compassionate Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing exceptional care and support to our residents, while also overseeing the clinical programs and quality assurance initiatives within our...
-
Health Services Director
2 weeks ago
San Francisco, California, United States Oakmont Senior Living Full timeJob SummaryThe Health Services Director is a licensed nurse responsible for coordinating resident care and medication management under the medical direction and supervision of the residents' attending physicians.Key ResponsibilitiesCommunicate with community healthcare professionals to ensure the care needs of all residents are met.Coordinate incidental...
-
Director of Wellness and Client Practice
1 month ago
San Francisco, California, United States Larkin Street Youth Services Full timeJob Title: Director of Wellness and Client PracticeLarkin Street Youth Services is seeking a highly skilled and compassionate Director of Wellness and Client Practice to join our team. As a key member of our leadership team, you will be responsible for developing, implementing, and evaluating the Wellness and Client Practice Departments, including harm...